Jillian Cox
60516 Mount Zion Road Amory, MS; Open To Relocation
Summary
Results-driven professional with six years in marine tourism and hospitality sales. Specializes in leading customer engagement initiatives and managing remote seasonal operations. Expertise in building relationships, effective communication, and ensuring safety compliance in fast-paced environments. Seeking opportunities in coastal tourism and marine recreation.
Overview
3
3
years of professional experience
Work History
Deckhand/Tourguide
Frisky Mermaid Dolphin Tours & Pontoon Rentals
Pensacola Beach, Florida
05.2025 - Current
- Conducted interactive tours focusing on wildlife conservation, enhancing guest experiences.
- Led safety briefings to improve passenger compliance and ensure smooth operations.
- Secured handling lines and moorings to ensure stability of boats, barges, and equipment.
- Supported captain with boat maintenance and trip preparation to ensure fleet readiness during peak operations, conducting pre- and post-departure inspections to uphold reliable daily service.
CAD Engineer
NWA Communications
Remote
10.2025 - Current
- Designed and implemented detailed CAD models for telecommunications infrastructure projects.
- Created technical documentation and specifications using CAD software to support project execution.
- Reviewed and modified drawings to ensure accuracy and compliance with project standards.
- Utilized AutoCAD to create schematics and diagrams.
Saleswoman
Jerry Willis Motors LLC
Tupelo, MS
08.2023 - 02.2025
- Consistently exceeded sales targets by developing tailored sales techniques.
- Supported fleet readiness through maintenance and preparation, ensuring reliable service.
- Designed customized vehicle demonstrations that matched buyer priorities and shortened decision cycles, producing measurable results.
Education
Associate of Arts - Business
Mississippi Gulf Coast Community College
Perkinston, MS05-2023
Skills
- Marine & Boating Operations
- Customer Service Excellence
- Safety Compliance
- Remote Work Management
- Effective Communication
- Public Speaking/Interpersonal Skills
- Inventory & Ticketing Management (Cash Handling)
- Safety Briefings & procedures
- Environmental Awareness/Weather Monitoring
- Fast-paced multitasking
- Attention to Detail
- Team Collaboration
- Adaptability & Conflict resolution
- Reliability, Accountability
- Leadership skills
- Software proficiency
Timeline
CAD Engineer
NWA Communications
10.2025 - Current
Deckhand/Tourguide
Frisky Mermaid Dolphin Tours & Pontoon Rentals
05.2025 - Current
Saleswoman
Jerry Willis Motors LLC
08.2023 - 02.2025
Associate of Arts - Business
Mississippi Gulf Coast Community College