Jillian DeMilia
Mahwah,NJ
Summary
Proven to excel in high-pressure environments, I leveraged teamwork and problem-solving skills at Mason Jar Restaurant and Bar, enhancing customer satisfaction through attentive service. Known for a friendly attitude and strong multitasking abilities, I built lasting relationships and significantly increased repeat business, showcasing my commitment to excellence and reliable customer service.
Overview
5
5
years of professional experience
Work History
Babysitting
Elizabeth Salome
01.2020 - Current
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
- Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
Server
Mason Jar Restaurant and Bar
12.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Harvest Moon Cafe
01.2021 - 11.2022
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Northern Highlands Regional High School
Allendale, NJ06.2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Server
Mason Jar Restaurant and Bar
12.2022 - 08.2023
Server
Harvest Moon Cafe
01.2021 - 11.2022
Babysitting
Elizabeth Salome
01.2020 - Current
High School Diploma -
Northern Highlands Regional High School
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