Human Services Worker with a Bachelor in Social Work seeking to assist individuals and families in a community setting.
Overview
16
16
years of professional experience
Work History
Paraprofessional
Serenity Therapeutic Services
09.2024 - 07.2025
Oversaw clients in home and while attending the day program, monitored and enforced rules, and supported lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised clients during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
Co-Owner
T&J's Grill
04.2016 - 07.2024
Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Collaborated with co-owner on strategic planning initiatives for long-term business success.
Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Host
The Main Table
12.2014 - 03.2015
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Contributed to team success through effective communication and cooperation with coworkers and management.
Production Worker
House of Raeford
02.2011 - 07.2012
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Resolved issues quickly to maintain productivity goals.
Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Maintained clean and safe work environment, adhering to health and safety protocols.
Quality Control Coordinator
FCC
02.2010 - 10.2010
Worked closely with the design and engineering teams to ensure that new products met established quality standards prior to production launch.
Evaluated incoming materials for conformance to specifications, reducing instances of non-compliant products entering the production line.
Developed and maintained detailed documentation for all quality control procedures, ensuring compliance with industry standards.
Machine Helper
Carolina Container
07.2009 - 10.2009
Improved workflow efficiency by effectively communicating with machine operators to address any concerns or obstacles during the production process.
Streamlined operations through proper storage and staging of supplies for easy access during machine setups and changeovers.
Enhanced workplace organization by maintaining a clean and orderly work area in compliance with company safety standards.
Collaborated with team members to troubleshoot complex issues during production runs, minimizing delays and keeping projects on schedule.
Supported overall manufacturing goals by efficiently loading and unloading materials onto machines for processing.
Education
Bachelor - Social Work, Substance Abuse
The University of North Carolina at Pembroke
Pembroke
01.2015
Associate in Applied Science - Human Services Technology
Richmond Community College
Hamlet
01.2007
Skills
Advising
Leading
Youth
Assisting
Families
Children
Adolescents
Complex behavioral health needs
Knowledgeable
Community
MS Office Suite
Community Service
Church and Community Services, 2014-09-01, 2014-12-01, Laurinburg, North Carolina
Laurinburg, North Carolina, 2008-09-01, 2008-12-01, Laurinburg, North Carolina
Housing Authority Learning Center, 2006-08-01, 2006-12-01, Laurinburg, North Carolina, Assisted students age 5-16 with after school assignments, Scheduled parent conferences when needed, Assisted with the development of learning activities, Assisted with the development of recreational activities, Developed and sustain appropriate relationships with parents and students, Served as a mediator for students in conflict
Future Kids Childcare, 2005-01-01, 2005-05-01, Laurinburg, North Carolina, Monitored children age 2-16 with after school activities, Prepared snacks, Played educational games with children, Corrected children when needed
Timeline
Paraprofessional
Serenity Therapeutic Services
09.2024 - 07.2025
Co-Owner
T&J's Grill
04.2016 - 07.2024
Host
The Main Table
12.2014 - 03.2015
Production Worker
House of Raeford
02.2011 - 07.2012
Quality Control Coordinator
FCC
02.2010 - 10.2010
Machine Helper
Carolina Container
07.2009 - 10.2009
Associate in Applied Science - Human Services Technology
Volunteer at Cyrenian House, Serenity Lodge, Therapeutic Alcohol & Drug Treatment ServiceVolunteer at Cyrenian House, Serenity Lodge, Therapeutic Alcohol & Drug Treatment Service