Jillian Faulhaber

• Supported Art Teacher in developing criteria for assessing student achievement in the visual arts.
• Managed classroom environment, ensuring a safe and positive learning atmosphere.
• Fostered a culture of respect, creativity, and collaboration among students.
• Planned special events such as art shows or competitions to showcase student creativity.
• Assessed student artwork and provided constructive feedback to encourage growth and development.
• Provided guidance to students in the creation of art projects, ensuring proper technique was utilized.
• Modeled creative acting techniques and styles to encompass varied history genres and performance techniques.
• Encouraged creative expression among students while providing constructive feedback on their work.
• Implemented safety protocols for the use of art materials and equipment.
• Created displays of student artwork around the school campus or at local community events.
• Provided opportunities for each student to reach fullest potential through artistic, creative expression.

• Provided essential support to instructors during paint events, ensuring smooth event execution through meticulous setup, client assistance, and material preparation.
• Streamlined paint event operations by efficiently preparing event spaces, managing materials, and providing personalized assistance to clients, resulting in positive client feedback.
• Contributed to engaging art education experiences by assisting art teachers in diverse school settings, providing lesson preparation, material management, and student support.
• Contributed to a comprehensive summer art program, assisting with instruction and the integration of student artwork into a final performance and exhibition.

• Demonstrated proficiency in point-of-sale systems and cash till operations, accurately processing transactions and reconciling daily cash drawers.
• Handled correspondence promptly.
• Maintained confidential records such as personnel files, contracts and customer accounts.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Delegated work to staff, setting priorities and goals.
• Analyzed sales data to identify trends and adjust strategies accordingly.

Ensured the secure and efficient closing of the shop, including cash handling, inventory checks, and adherence to established closing procedures.

• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Presented existing and prospective customers with valuable service or product information to aid in decision-making.
• Developed positive relationships with customers through friendly interactions.
• Utilized extensive product knowledge to provide expert customer service, resulting in increased sales and customer satisfaction.

• Managed and monitored the performance of over 30 staff members, ensuring operational efficiency and adherence to standards.
• Managed scheduling processes by creating and distributing daily and weekly staff schedules, ensuring adequate coverage and productivity.
• Facilitated daily morning staff meetings, ensuring clear communication and alignment on daily objectives.
• Utilized inventory management systems to conduct weekly stock assessments and efficiently replenish inventory, contributing to streamlined operations and minimized stockouts."
• Managed staff adherence to schedules, fostering positive guest experiences through proactive interaction, and maintained exhibit integrity through cleaning and resets.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Conducted regular training sessions for staff on new products, services, and customer service techniques.

• Created a welcoming environment by warmly greeting and assisting customers upon entry, contributing to a positive first impression.
• Accurately processed transactions and managed cash tills, ensuring efficient and error-free financial handling.
• Maintained accurate and up-to-date membership records by efficiently entering and managing data within an online database.
• Conducted engaging and informative facility tours, effectively communicating key features and benefits to diverse audiences.
• Delivered exceptional customer service and facilitated sales within a high-volume museum gift shop, maintaining accurate inventory and ensuring optimal product presentation.

• Coordinated and scheduled a variety of events, encompassing overnight programs, birthday celebrations, educational field trips, and community outreach.
• Demonstrated exceptional communication and organizational skills by managing client interactions, confirming event details, processing payments, and ensuring accurate setup arrangements.
• Demonstrated strong organizational and data management skills by accurately filing and retrieving booking information across virtual and physical platforms.
• Managed client communication by responding to voicemails and emails in a timely manner.

• Collected and processed census data for a senior community, ensuring meticulous data entry into an online database and maintaining a secure, organized physical filing system. Demonstrated strong organizational and data management skills.

• Coordinated all aspects of children's birthday parties, from setup and entertainment to food service and cleanup, consistently receiving positive feedback for seamless event execution.
• Optimized exhibit presentation and functionality through strategic reorganization and setup, improving visitor flow and engagement.
• Cultivated a positive and interactive art studio experience by creating and preparing craft projects, providing step-by-step instructions, and engaging participants throughout the session.