Jillian Fennessy
Lake Stevens
Summary
Detail-oriented professional with expertise in serving, hosting, telemetry monitoring, and customer service. Proven ability to enhance customer care and satisfaction through strong team collaboration and responsiveness in high-pressure environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Telemetry Monitor Technician
Overlake Medical Center
Bellevue
08.2020 - Current
- Collaborated with nursing staff to communicate abnormalities in patient data.
- Operated and maintained telemetry monitoring devices for optimal functionality.
- Documented changes in patient conditions accurately and promptly for medical records.
- Responded promptly to any alarms or changes in patient conditions.
- Monitored cardiac rhythms, analyzed data, and reported findings to medical staff.
Server/Restaurant Hostess
Isarn Thai Soul Kitchen
Lynnwood
01.2019 - 03.2019
- Provided exceptional customer service in a fast-paced restaurant environment.
- Processed orders efficiently using point-of-sale systems.
- Handled cash and credit transactions accurately during busy shifts.
- Took orders from customers accurately and in a timely manner.
Smoothie Barista
Emerald City Smoothie
Redmond
09.2015 - 01.2019
- Stocked supplies and managed inventory of ingredients effectively.
- Trained new staff on smoothie preparation techniques and safety protocols.
- Monitored food safety practices to ensure compliance with health regulations.
- Performed opening and closing duties such as cleaning counters, restocking supplies.
- Prepared and blended smoothies using various fruits and vegetables.
Server/Head Hostess
Emerald Heights Retirement community
Redmond
05.2012 - 08.2016
- Provided excellent customer service to enhance dining experience.
- Took customer orders and relayed them to kitchen staff.
- Served food and beverages promptly to guests at tables.
- Assisted in setting up for special events or large parties.
- Collaborated with team members to ensure smooth restaurant operations.
Education
Associate of Applied Science - Nursing
Seattle Central Community College
Seattle, WA06-2025
Skills
- Patient monitoring
- Data documentation
- Effective communication
- Team collaboration
- Equipment maintenance
- Critical thinking
- Customer service
- Time management
- Emergency response readiness
- Stress management techniques
- Written communication proficiency
- Professionalism and ethics
Affiliations
- Backpacking
- Cooking
- Baking
- Puzzles
- Road trips/ traveling
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
- AHA BLS Certified
- Nursing Assistant Certification
References
References available upon request.
Timeline
Telemetry Monitor Technician
Overlake Medical Center
08.2020 - Current
Server/Restaurant Hostess
Isarn Thai Soul Kitchen
01.2019 - 03.2019
Smoothie Barista
Emerald City Smoothie
09.2015 - 01.2019
Server/Head Hostess
Emerald Heights Retirement community
05.2012 - 08.2016
Associate of Applied Science - Nursing
Seattle Central Community College
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