Jillian Furry
Cuyahoga Falls,OH
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
Work History
Medical Laboratory Technician
Cleveland Clinic Akron General
Akron, OH
06.2018 - Current
- Performed routine maintenance and troubleshooting on laboratory instruments.
- Assisted with the training of new personnel in laboratory techniques and procedures.
- Provided technical support to clinicians regarding specimen collection requirements or other pertinent issues.
Patient Access Representative
Cleveland Clinic Akron General
Akron, OH
01.2017 - 06.2019
- Scanned documents into electronic medical records system.
- Collected co-pays and other payments from patients at time of service.
- Verified insurance coverage for services provided by the facility.
- Answered phones promptly in a professional manner.
Shift Leader
Insomnia Cookies
Kent, OH
04.2014 - 01.2017
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Delegated tasks to employees and monitored activities and task completion.
- Checked orders for quality and completeness.
Patient Care Technician
Robinson Memorial Hospital
Ravenna, OH
01.2011 - 04.2014
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Education
Associate of Applied Science - Medical Technology
Cuyahoga Community College
Cleveland, OH08-2023
Associate of Arts -
Cuyahoga Community College
Cleveland, OH12-2022
Skills
- Quality testing
- Equipment testing and calibration
- Laboratory Information Systems
- Document Management
- Customer Service Management
- Creative Problem-Solving
- Multitasking and Organization
- Phone and Email Etiquette
Timeline
Medical Laboratory Technician
Cleveland Clinic Akron General
06.2018 - Current
Patient Access Representative
Cleveland Clinic Akron General
01.2017 - 06.2019
Shift Leader
Insomnia Cookies
04.2014 - 01.2017
Patient Care Technician
Robinson Memorial Hospital
01.2011 - 04.2014
Associate of Applied Science - Medical Technology
Cuyahoga Community College
Associate of Arts -
Cuyahoga Community College