Jillian Giannotto
Manalapan,NJ
Summary
Dynamic professional with a proven track record at Adventure Sports, enhancing athlete performance and streamlining operations. Excelled in leadership and communication, demonstrating exceptional customer service at Mezza Luna. Skilled in child supervision, adept at fostering positive environments and achieving results through meticulous skill instruction and strong work ethic.
Overview
5
5
years of professional experience
Work History
Assistant Softball Coach
Adventure Sports
2024.05 - Current
- Effectively communicated with parents, addressing concerns and providing updates on their child''s progress as an athlete.
- Enhanced player performance by developing individualized training programs tailored to each athlete''s strengths and weaknesses.
- Streamlined administrative tasks such as scheduling practices and coordinating travel arrangements, ensuring smooth operation of the softball program.
- Developed strong rapport with athletes, fostering a positive team culture and motivating players to excel both on and off the field.
Recruiting Intern
Rutgers Football
2024.03 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Sever/Hostess/Cashier
Mezza Luna
2019.08 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2026
High School Diploma -
Manalapan High School
Englishtown, NJ06.2022
Skills
- Skill instruction
- Leadership Qualities
- Communication abilities
- Game rules understanding
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Flexible scheduling
- Child Supervision
- Childcare
- School-age children experience
Timeline
Assistant Softball Coach
Adventure Sports
2024.05 - Current
Recruiting Intern
Rutgers Football
2024.03 - Current
Sever/Hostess/Cashier
Mezza Luna
2019.08 - Current
High School Diploma -
Rutgers, The State University of New Jersey
High School Diploma -
Manalapan High School
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