Jillian Gomez

• Identify ways in which we can improve our operations by collaborating with different departments, ensuring that our processes and procedures align with the strategic goals and objectives of the Vice President of Legal.
• Ensure that client needs are met, legal and ethical requirements are fulfilled, and our clients receive excellent service
• Manage the firm’s day-to-day operations, refine systems and processes, and ensure that the firm's budget and revenue projections are met
• Manage staff, including employee engagement and leadership, supervision, and termination
• Systems management and process refinement to ensure matters are handled appropriately
• Measuring what matters and using financial reports to make business decisions
• Creating and maintaining tools, policies, and procedures, coordinating and tracking projects and initiatives, and developing training materials.

• Coordinate and oversee our organization's operations, to implement the right process and best practice
• Improve operational management systems, processes and best practices
• Allocate resources and materials to meet project deadlines
• Track and forecast operational trends and analysis
• Ensure all operations are carried on in an appropriate, cost-effective way
• Manage budgets and forecasts
• Provide daily operations oversight for outside teams
• Formalize policies and procedures in accordance to HR regulation

• Develops and maintains a strong administrative organizational and operational structure, including recommending and coordinating administrative policies, procedures, and standards to ensure department-wide standardization and compliance.
• Leads and directs a wide variety of projects and follows through with all levels of staff and individuals inside and outside the organization.
• Guides and directs planning which may include senior management and external constituencies.
• Responsible for providing analytical support for highly complex budget, financial, and resource projects dealing directly with department managers and their assigned project leaders.
• Applies advanced professional concepts to perform complex technical analysis to understand past performance and determine present and future outcomes and/or resource allocations needed
• Leadership And Hr Support / collaboration
• Identifies and initiates team efforts during business process improvement initiatives in support of efficiencies of scale, streamlining operations, and/or achieving higher quality service
• Serves as primary liaison to the regional services team and takes a leadership role in problem resolution and reporting
• Coordinates and oversees various personnel actions; work with HR Partner, senior leadership, and employee or labor relations on complex HR matters or issues sensitive in nature; provides sources of information, past practices, or guidance in order to resolve or achieve a positive outcome.

• Ensures operational success by coordinating workflow with the administrative support team and promoting efficient business practices for the department while providing high-quality customer service to the clients
• Responsibilities Directly supervises administrative team and is responsible for the overall workflow of department business
• Perform and delegate administrative processes required for business operations to appropriate centralized Business Affairs teams, ensuring efficient operation and high-quality customer service
• Processes include but are not limited to: all procurement needs (including purchase orders, contracts, software orders, UT Market and ProCard holder), payments, deposits, personnel hires, facility work orders, equipment allocations, department files and various reports.
• Supervise all operational aspects of the faculty recruiting process, to include job postings, new hire documentation, on-boarding hires and out-processing for departing employees
• Process immigration/visa paperwork for faculty and visiting scholars.
• Manage faculty and student worker positions and monitor the creation of faculty, staff and student assignments
• Create job descriptions and initiate hiring process for staff and student workers
• Review and complete monthly reconciliation of department/position cost centers against anticipated budgets
• Formulate and implement internal departmental policies and practices, with delegated authority from the Department Chair

• Primary contact for vendor management; Maintain supplier and vendor performance of quality and cost across the portfolio; Point of escalation for large facility maintenance emergencies
• Ensuring Fire & Life Safety & local code compliance, OSHA training, and H&S Standards
• Develops and promotes positive working relationships with customer agencies and client personnel and maintains a continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed
• Provided guidance, management, and supervision to 22 offices
• Additionally, managed all new offices, including selecting furniture and designing layout.

• As a representative of the institution, I interact with prospective students, parents, high school counselors, and career coaches
• My main focus is to manage a specific group of potential students and help them navigate the admission process
• This includes generating leads, converting on-campus inquiries into applications, and ultimately helping them enroll in the institution
• I have extensive knowledge and training in SalesForce and CampusView, and I participate in monthly cross-training sessions with other departments
• Additionally, I speak publicly to several potential students, and I coordinate and assist other departments in organizing graduation ceremonies.