Jillian Groves
Coldwater,MI
Summary
Senior at University of South Carolina pursuing B.S. in Neuroscience with a focus on Neurodevelopment and Neurodevelopmental disorders. Experienced in event coordination, healthcare support, and customer service. Demonstrated ability to manage responsibilities, support teams, and achieve results in dynamic environments. Committed to applying skills to tackle real-world challenges.
Overview
6
6
years of professional experience
Work History
Events and Marketing Intern
South Carolina Manufacturers and Commerce
Columbia, SC
02.2026 - Current
- Planned and executed large-scale professional events, including leadership symposiums and networking programs.
- Developed and edited event materials such as PowerPoint presentations, scripts, and promotional content.
- Supported on-site operations by managing guest check-in, attendee engagement, and troubleshooting activities.
- Managed sponsor relations through organizing benefits, tracking deliverables, and ensuring brand visibility at events.
Family Assistant
08.2023 - Current
- Managed daily scheduling and logistics to ensure timely coordination of school, extracurricular, and household activities.
- Provided structured academic support, reinforcing organization, time management, and task completion.
- Coordinated pet care operations, including scheduling, maintenance, and weekend oversight.
- Executed household operations such as errands and task management with a high level of efficiency and discretion.
Medical Assistant
Great Lakes Chiropractic
Coldwater, MI
06.2025 - 08.2025
- Supported interventional radiologist Dr. Semon in conducting stem-cell injection procedures and facilitating patient consultations to ensure quality care.
- Prepared treatment rooms and organized injection materials while maintaining sterile fields to promote patient safety.
- Coordinated patient check-in and ensured accuracy of patient files and records to enhance operational efficiency.
- Guided patients through post-operative care and recovery procedures.
Sales Associate / Customer Service
Great Lakes Health and Fitness
Coldwater, MI
06.2020 - 08.2023
- Managed customer contracts by explaining terms, completing necessary documentations, and ensuring timely follow-up communication.
- Handled inbound and outbound phone calls to address inquiries, schedule services, and resolve concerns.
- Delivered customer support in person and via phone, maintaining a professional, friendly atmosphere.
- Enforced company policies while fostering positive relationships with customers to enhance experiences.
Education
Bachelor of Science - Neuroscience, Concentration in Neurodevelopment And Neurodevelopmental Disorders
University of South Carolina
Columbia, SC08-2026
Skills
- Event planning
- Customer support
- Team collaboration
- Attention to detail
- Professional communication
- Dependability in service
- HIPAA compliance
- Clinical procedures
Involvement
- Alpha Delta Pi - Member
- College Panhellenic Association - Mentor
- Ronald McDonald House Charities - Volunteer
Timeline
Events and Marketing Intern
South Carolina Manufacturers and Commerce
02.2026 - Current
Medical Assistant
Great Lakes Chiropractic
06.2025 - 08.2025
Family Assistant
08.2023 - Current
Sales Associate / Customer Service
Great Lakes Health and Fitness
06.2020 - 08.2023
Bachelor of Science - Neuroscience, Concentration in Neurodevelopment And Neurodevelopmental Disorders
University of South Carolina