Jillian Hatfield

• Improved project efficiency by creating an interactive team communications calendar
• Consolidated and harmonized benefits catalog across platforms globally and maintained updated benefits content
• Increased employee engagement with benefits programs and resources through targeted marketing campaigns
• Lead communicator for the launch of a global program, requiring the ability to learn a new product, map out and execute the marketing strategy, and partner with a range of stakeholders
• Rolled out a major benefits awareness campaign, leading to the increase in usage of 6 key programs (up to 503%)
• Facilitated cross-functional collaboration and formed strategic partnerships for improved communication campaigns
• Developed managerial skills through intern management
• Enhanced employee engagement with and awareness of benefits programs through US-wide presentations (average NPS of 77)
• Implemented communications across various channels (digital and printed assets) for nearly 20 new/enhanced programs introduced since 2022
• Coordinated, completed and won the Business Group on Health's Excellence in Health and Wellbeing award in 2022 and 2023
• Acted as a ghostwriter for senior leaders including the Chief Medical Officer
• Launched new benefits branding and have since increased awareness of branding through consistent communication across various channels
• Established clear communication guidelines for developing messages to ensure accuracy, clarity and consistency
• Experienced in AEM, Jive, Blastmail, PowerPoint and Microsoft Word

• Managed the wellness program, implementing new initiatives to align corporate strategy with health and wellbeing goals and contributed to a 75% increase in webinar participation in 2020
• Administered state, local, company and federal leaves
• Developed communications for onboarding, offboarding, annual enrollment and internal sites
• Completed I-9s and employment verifications through E-Verify and processed benefits enrollment for new hires
• Oversaw COBRA administration, ensuring accuracy and distributing mandatory notices
• Maintained accurate records of employee benefits, ensuring timely adjustments as needed
• Monitored annual enrollment engagement and analyzed completion and enrollment through testing
• Managed vendor relationships for core benefits and retirement plans
• Led the Firm's commuter benefits program and identified cost-saving solutions
• Planned service awards and coordinated award gifts
• Assisted employees in understanding their benefits options, providing clear explanations and guidance on available plans
• Experienced in Workday, the Firm's HRIS system

Tracked and analyzed behavior data to monitor student progress and assisted with creating Individualized Education Plan goals

• Increased student comprehensive by organizing and implementing programs and adapting to individual learning styles
• Led a resume group
• Collaborated with therapists to monitor execution of behavior plans and student progress

Completed project requests and insurance company funding packets, tracking department budget and assisting with student testing

• Worked with students one-on-one, providing academic and vocational education
• Created and implemented student programs