Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jillian Herron

Fairmont,WV

Summary

Hardworking and passionate job seeker with strong organizational skills and positive attitude eager to secure Multimedia Specialist entry-level position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Loan Processor

Fairmont Federal Credit Union
12.2022 - Current
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.

Receptionist

Flowers & Associates
03.2022 - 11.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.

Customer Service Representative

FirstEnergy
10.2021 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Daycare Teacher

Bright Beginnings Daycare
01.2020 - 08.2021
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.

Education

Associate of Science - Health Sciences

Pierpont Community & Technical College
Fairmont
05-2021

High School Diploma -

North Marion Highschool
Farmington WV
05-2019

Skills

  • Creative
  • Multitasking
  • Reliability
  • Team building
  • Fast learning

Interests

  • Exploring various forms of art, such as painting, pottery and photography, to nurture creativity and personal growth
  • Avid Reader
  • Runner

Timeline

Loan Processor

Fairmont Federal Credit Union
12.2022 - Current

Receptionist

Flowers & Associates
03.2022 - 11.2022

Customer Service Representative

FirstEnergy
10.2021 - 03.2022

Daycare Teacher

Bright Beginnings Daycare
01.2020 - 08.2021

Associate of Science - Health Sciences

Pierpont Community & Technical College

High School Diploma -

North Marion Highschool
Jillian Herron