- Exploring various forms of art, such as painting, pottery and photography, to nurture creativity and personal growth
- Avid Reader
- Runner
Jillian Herron
Fairmont,WV
Summary
Hardworking and passionate job seeker with strong organizational skills and positive attitude eager to secure Multimedia Specialist entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Loan Processor
Fairmont Federal Credit Union
12.2022 - Current
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Receptionist
Flowers & Associates
03.2022 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Customer Service Representative
FirstEnergy
10.2021 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Daycare Teacher
Bright Beginnings Daycare
01.2020 - 08.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
Education
Associate of Science - Health Sciences
Pierpont Community & Technical College
Fairmont05-2021
High School Diploma -
North Marion Highschool
Farmington WV05-2019
Skills
- Creative
- Multitasking
- Reliability
- Team building
- Fast learning
Interests
Timeline
Loan Processor
Fairmont Federal Credit Union
12.2022 - Current
Receptionist
Flowers & Associates
03.2022 - 11.2022
Customer Service Representative
FirstEnergy
10.2021 - 03.2022
Daycare Teacher
Bright Beginnings Daycare
01.2020 - 08.2021
Associate of Science - Health Sciences
Pierpont Community & Technical College
High School Diploma -
North Marion Highschool