Jillian Hibdon
Converse,TX
Summary
Experienced Test Specialist with 10 years in Quality Assurance and Software Testing for banking applications and financial compliance. Skilled in SIT, CAT, regression, and integration testing, leveraging Agile Scrum methodologies and AWS Cloud. Drives production launches and ensures regulatory compliance, enhancing team performance and project outcomes.
Overview
10
10
years of professional experience
Work History
Quality Engineer (Tester)
Package Platform
08.2018 - 09.2025
- Executed regression, integration, and user acceptance testing (UAT) to ensure system functionality met requirements.
- Analyzed and tested multiple components of application code within an Agile Scrum environment, leveraging AWS Cloud and SQL Queries.
- Identified potential defects and functionality gaps, contributing to successful production launches and Continuous Improvement.
- Partnered with business clients to clarify user stories, improving testing accuracy and supporting financial compliance.
- Documented process flows and data aspects, providing valuable references for team members.
- Generated weekly status reports for team and client review, facilitating project transparency and communication.
- Maintained CCB stakeholder files and reviewed them with clients for project efforts.
- Provided cross-team training and support to ensure consistent practices and knowledge sharing.
Quality Engineer (Lead)
Citibank
04.2015 - 08.2018
- Led a team of 15 QA engineers in the testing of critical Banking Applications, ensuring Financial Compliance and Risk Assessment.
- Coordinated testing efforts across cross-functional development teams to align project deadlines with quality standards.
- Mentored junior team members on testing methodologies, tools, and best practices.
- Performed Regression Testing and Integration Testing to validate system functionality.
- Analyzed and tested multiple components of application code within an Agile Scrum environment.
- Collaborated with business clients to understand user stories, enhancing the testing process.
- Maintained a testing timeline to ensure the successful execution of user stories.
- Documented process flows and data aspects, providing valuable references for team members.
- Created high-level and low-level project reports for test case summaries for client review.
- Reviewed test case reports and scenarios with clients to confirm alignment and understanding.
- Progressed through entry, mid-level, and lead quality engineering roles based on consistent high performance and project ownership.
Education
Associates Degree - ITT Technical Institute
Network Systems Administration
ITT Technical Institute12.2017
Skills
- Functional and regression testing
- System integration testing
- Performance and security testing
- Compliance and UAT testing
- Agile ALM tools
- CollabNet VersionOne
- AWS cloud services
- Jira project management
- HP ALM/Quality Center
- SQL query development
- Mainframe technologies
- Core Java programming
- Enterprise design patterns
- Agile methodologies
- Scrum framework
- Banking and financial services expertise
- Credit card processing knowledge
- Change control board procedures
- Leadership skills
- Collaborative teamwork
- Problem-solving abilities
- Analytical thinking skills
- Attention to detail
- Mentoring and training others
- Client communication strategies
- Defect management processes
- Risk assessment techniques
- Continuous improvement initiatives
Programs
Reinvention with Agentic AI
Timeline
Quality Engineer (Tester)
Package Platform
08.2018 - 09.2025
Quality Engineer (Lead)
Citibank
04.2015 - 08.2018
Associates Degree - ITT Technical Institute
Network Systems Administration