Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jillian Hoffman

Elkton,MD

Summary

Friendly and outgoing Pet Sitter devoted to keeping animal environments safe, secure and clean. Background includes working in residential homes handling different animal needs. Smoothly coordinate food, medication and housekeeping schedules to maintain optimal animal health and pet owner peace of mind. Have experience caring for lizards, rabbits, guinea pigs, hamsters, dogs, and cats.

Overview

5
5
years of professional experience

Work History

Housekeeping Room Attendant

Great Wolf Lodge
05.2023 - Current
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Responded to requests from patrons for linens and toiletries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Handled requests for extra linens, toiletries and other supplies.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Polished fixtures to achieve professional shine and appearance.

Pet Sitter

Myself
02.2018 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email, and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Gave medication to pets following guidelines from owners.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
  • Implemented positive reinforcement training techniques to help pets learn proper behaviors.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Prepared and administered medications and treatments as prescribed by veterinarian.

Pet Sitter

Myself
08.2022 - 06.2023
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Exercised animals regularly with walks and rigorous play activities.

Education

High School Diploma -

North East High School
North East, MD
06.2021

Skills

  • Bed Checks
  • Bathroom Restocking
  • Window Blind Dusting
  • Folding Clean Laundry
  • Mopping and Buffing Floors
  • Trash Collection and Disposal
  • Guest Service and Support
  • Stocking Bathrooms
  • Appliance Shining
  • Pet Exercising
  • Experience with rabbits, lizards, guinea pigs and hamsters
  • Doggy Daycare

Timeline

Housekeeping Room Attendant

Great Wolf Lodge
05.2023 - Current

Pet Sitter

Myself
08.2022 - 06.2023

Pet Sitter

Myself
02.2018 - Current

High School Diploma -

North East High School

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Jillian Hoffman