Jillian Hoppe

• Directed premium flagship initiatives and shaped district-level operational strategy following accelerated executive promotion for highest-volume territorial locations.
• Coordinated first NFL brand partnership event in corporate history with Dallas Cowboys star CeeDee Lamb.
  Managed logistics, security vendor compliance, and communication with corporate stakeholders.
• Elevated through five successive promotions by consistently delivering outstanding operational results and leading cross-functional teams effectively.
• Managed end-to-end launch of new business location, focusing on team building and operational standards, resulting in three promotions within the first quarter.
• Implemented daily business analytics and strategic performance coaching to drive a 27% improvement in operational performance metrics.
• Analyzed operational expenditures and executed resource allocation improvements, resulting in a 54% year-over-year decrease in costs.
• Managed high-capacity operations serving 500+ clients daily, consistently exceeding service benchmarks, boosting average transaction value by 30%, and increasing conversion rates by 15%.

• Developed and maintained weekly labor schedules to ensure compliance with company policies and support operational efficiency.
• Implemented strategic operational changes during temporary management, contributing to a 13% rise in sales over a two-month period.
• Led team members in daily operations, ensuring alignment with brand standards and customer service excellence.
• Developed training programs for new associates, enhancing product knowledge and sales techniques.

• Directed daily site operations, focusing on workflow optimization, financial reconciliation, and compliance enforcement.
• Crafted and executed tailored marketing campaigns and strategic product placements, resulting in heightened brand visibility and expanded customer reach in the region.

Relevant Coursework: Business Analytics, Project Management, HR Management, Sales Management, Digital Marketing, Marketing Research.