Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jillian Hopper

Paradise,CA

Summary

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.

Overview

8
8
years of professional experience

Work History

IHSS Care Provider

Sandra Malone
Paradise, California
11.2024 - Current
  • Provided personal care and support to clients in daily living activities.
  • Assisted clients with mobility and transportation to appointments or activities.
  • Maintained a clean and safe environment for clients at home.
  • Developed strong relationships with clients to enhance their well-being.
  • Managed schedules for client appointments and recreational activities.
  • Maintained a clean, safe environment for clients in their homes.
  • Monitored medication schedules and administered medications as needed.
  • Performed light housekeeping duties such as laundry and meal preparation.
  • Assisted clients with grocery shopping and errands.

Mail Carrier

United States Postal Service, USPS
Paradise, California
09.2017 - 11.2024
  • Delivered mail and packages to residential and commercial addresses daily.
  • Sorted incoming mail and packages for efficient route management.
  • Operated postal delivery vehicles in compliance with safety regulations.
  • Adhered to established protocols for handling sensitive or valuable mail items.
  • Communicated with customers to address inquiries and resolve issues.
  • Provided friendly customer service at all times while delivering mail.
  • Assisted other carriers with their routes as needed during peak periods.
  • Ensured compliance with federal laws related to privacy protection.
  • Collected signatures from recipients of registered mail items.

Education

Phlebotomy Technician I - Phlebotomy Technician

Butte County Regional Occupational Program

General Education Diploma

Skills

  • Venipuncture techniques
  • Specimen handling
  • Laboratory safety practices
  • Infection control
  • Patient documentation
  • Health information management
  • Customer service
  • Time management
  • Medical terminology
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Anatomy
  • Health education
  • Sample transport
  • Data entry
  • Hemoglobin testing
  • Quality control
  • Patient confidentiality
  • Patient preparation
  • Sanitation and sterilization
  • Order of draw
  • Sample storage
  • Specimen labeling procedures
  • Geriatric phlebotomy
  • Blood collection techniques
  • Sample and specimen collection
  • Anatomy and physiology
  • HIPAA compliance
  • Communication
  • Patient care

Timeline

IHSS Care Provider

Sandra Malone
11.2024 - Current

Mail Carrier

United States Postal Service, USPS
09.2017 - 11.2024

Phlebotomy Technician I - Phlebotomy Technician

Butte County Regional Occupational Program

General Education Diploma