Jillian Howard
Las Vegas,NV
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Carnegie Heights
02.2023 - 03.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
Server/Restaurant Hostess
Parsley's Mediterranean Restaurant
08.2022 - 01.2023
- Helped restaurant staff set up small and large events to coordinate smooth execution
- Checked dining and serving areas to verify proper cleanliness and readiness for guests
- Greeted customers, answered questions and recommended specials to increase profits
Customer Service Associate
Charming Charlies
08.2017 - 02.2018
- Consulted with customers regarding needs and addressed concerns
- Promoted brand and marketing campaigns to create interest with customer
- Followed policies and procedures to meet or exceed established performance requirements
Sales Associate
Dillards Department Store
02.2015 - 07.2017
- Assessed customer needs to provide assistance and information on product features
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Trained new team members in cash register operation, stock procedures and customer services
Warehouse Associate
Amazon
10.2013 - 12.2014
- Examined packages and goods for damage and notified vendors of replacement needs
- Packed and labeled merchandise to prepare for loading and shipment to customers
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment
Education
Some College - Intro to Psychology
Truckee Meadows Community College
Reno, NVSkills
- Customer Service
- Professionalism
- Attention to Detail
- Responsible
- Mail handling
- Filing
- Scheduling
- Reception oversight
- Multitasking and prioritization
Timeline
Administrative Assistant
Carnegie Heights
02.2023 - 03.2024
Server/Restaurant Hostess
Parsley's Mediterranean Restaurant
08.2022 - 01.2023
Customer Service Associate
Charming Charlies
08.2017 - 02.2018
Sales Associate
Dillards Department Store
02.2015 - 07.2017
Warehouse Associate
Amazon
10.2013 - 12.2014
Some College - Intro to Psychology
Truckee Meadows Community College
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