Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AssistantManager

Jillian Jones

Pampa,TX

Summary

I've used computers for personal use and for employment, excel, Microsoft, word,spreadsheet, invoicing, emails. Secretary , receptionist, administrative assistant, invoicing,spreadsheet, answer phones, filing, customer service, copier,printer, fax machine. Ive had over 10 years of heavy lifting and unloading and loading stocking shelves and some forklift experience. I have always had a strong work ethic. I pay attention to detail.

Overview

15
15
years of professional experience

Work History

Assistant Manager

Gebo's Farm & Ranch Supplies
Pampa, TX
04.2020 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Assist in helping our employees ways to improve their overall performance.

Sales Associate/Cashier

Pak A Sak
Pampa, TX
08.2019 - 01.2020
  • Customer service, cashier, stocking shelves and coolers! Clean the surfaces and mop and sweep
  • And cook food for the warmer.
  • Operated POS terminals and cash drawer balancing.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Correctional Officer

Ruff Jordan & Baten Unit
Pampa, TX
04.2011 - 06.2019
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.

Hog Breeder

TEXAS Farms
Spearman, TX
05.2010 - 02.2011
  • Feed and water
  • Vaccinate
  • Washout the rooms every other day
  • Wein the babies from their mom
  • Vaccinate and castrate

Sales Associate

Alco
Spearman, TX
02.2010 - 05.2010


  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Prepared large cash deposits with zero discrepancies.

Sales Associate and Cashier

ATWOODS FARM AND RANCH
Woodward, OK
02.2009 - 08.2009
  • Greeting customers,
  • Responding to questions,
  • Improving engagement with merchandise
  • Providing outstanding customer service
  • Operating cash registers
  • Managing financial transactions, and balancing drawers
  • Achieving established goals
  • Stock Shelves with new merchandise.

Delivery Driver

AutoZone
Dodge City, KS
03.2008 - 01.2009
  • Provides Customer Service
  • Follows all company policies, procedures and management
  • Ensures commercial products are delivered on time and in excellent condition
  • Drives delivery vehicle to transport parts to Commercial customers, including the loading and unloading of parts
  • Picks up parts from nearby stores and outside vendors
  • Ensure appropriate delivery documentation is generated and issued for each delivery, then appropriately filed
  • Builds professional relationships with the customers
  • Handles cash transactions, charge transactions, and core/part returns
  • Assists customers between deliveries in the store
  • Assists with the installation of wipers blades, batteries and
  • Maintains store appearance and merchandising standards as directed
  • Commercial and residential painter

residential painter

FALLY PAINTING
06.2006 - 02.2008
  • I was a commercial and residential painter
  • I was on a project of restoring a old courthouse,stripped and cleaned the entire panelling, solid wood walls and baseboards and crown molding
  • I used epoxy paint to repaint the steel fence around K-state Gardens center
  • Was on a contract to paint new and old military housing

Education

Associate - Correctional officer

Plainview correctional officer academy

Prerequisite -

Garden City Community College
Garden City, KS
08.1999

Skills

  • Warehouse and shipping and recieving for 10 years
  • Cashier and Customer service for over 15 years
  • Word, Excel, data entry, Microsoft office, invoicing , delivery tickets, (10 years)
  • Merchandising 10 years
  • Management 2 1/2 years
  • Shipping and receiving guns, gun assembly, gun primary sales associate ATF/ FFL Certified 2 1/2 Years
  • Assembly Line multi tasking, reading assembling instructions

Accomplishments

  • July 2019
  • Assessing risks, enforcing security standards, and handling complaints
  • Full results: https://share.indeedassessments.com/share_assignment/piknzvs3nogwad0
  • Retail Customer Service — Highly Proficient
  • December 2019
  • Comprehending and responding to retail customer needs
  • Full results: https://share.indeedassessments.com/share_assignment/dtobpiwxdcfk8hc6
  • Mechanical Skills: Aptitude — Completed
  • January 2020
  • Understanding and applying mechanical concepts and processes
  • Full results: https://share.indeedassessments.com/share_assignment/wra2f33fzzcookcv
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field
  • Additional Information
  • I have worked in a office as a secretary, customer service
  • I invoiced orders,made customer order tickets,typed weekly reports, daily inventory
  • Answering phones
  • Was on the phone or computer constantly in between getting orders ready for delivery.

Timeline

Assistant Manager

Gebo's Farm & Ranch Supplies
04.2020 - Current

Sales Associate/Cashier

Pak A Sak
08.2019 - 01.2020

Correctional Officer

Ruff Jordan & Baten Unit
04.2011 - 06.2019

Hog Breeder

TEXAS Farms
05.2010 - 02.2011

Sales Associate

Alco
02.2010 - 05.2010

Sales Associate and Cashier

ATWOODS FARM AND RANCH
02.2009 - 08.2009

Delivery Driver

AutoZone
03.2008 - 01.2009

residential painter

FALLY PAINTING
06.2006 - 02.2008

Associate - Correctional officer

Plainview correctional officer academy

Prerequisite -

Garden City Community College

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Jillian Jones