Jillian Kentish
Covington,GA
Summary
Highly motivated, inquisitive, compassionate, diligent, detail oriented and highly dedicated biology post- graduate seeking a seat at Mercer University's PA Program and a future position as a healthcare provider. My knowledge of the sciences, biological research, clinical assisting/documentation, health information, and medical terminology accompanied with high morale and a strong desire to make a positive impact on my future patients, can assist in the prosperity any organization I come into contact with; as well as further my medical knowledge and experience with the goal of becoming a Women's Health Physician Assistant.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator and OR Medical Assistant
Shady Grove Fertility Center
Atlanta, GA
12.2023 - Current
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Monitored patients' vital signs including temperature, blood pressure, pulse rate, respiration rate, height, weight.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Assisted physicians in performing various procedures related to patient care needs.
- Participated in weekly case conferences with members of my healthcare team for each assigned patient.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Patient Care Liaison Hybrid MA
Reproductive Endocrinology and Infertility Group
Atlanta, GA
10.2023 - Current
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Representative for patients and their families to direct queries and complaints to relevant healthcare professionals.
- Explain medical insurance coverage and policies to patients.
- Answered telephone calls, greeted visitors and provided information and directions.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
Medical Assistant/Medical Scribe
Reproductive Endocrinology And Infertility Group
Atlanta , GA
12.2022 - Current
- Accompanied the practice owner throughout day in fast-paced, stressful environments while documented over 10-15 patient charts per day, completing information about examinations, treatment plans, lab results and other details directly into charts.
- Successfully documented patient encounters by recording information such as diagnosis, treatments and prescriptions.
- Stayed on top of current patient loads to facilitate efficient and organized workflows.
- Taking fast, accurate vitals for numerous patients daily (heart rate, blood pressure, glucose testing etc.) and inputting the information into Athena EMR.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Supported clinical tasks such as assisting with procedures and performing diagnostic testing by collecting and processing specimens
- Educated patients about medications, procedures and physician's instructions.
Clinical Informatics Specialist
Oak Street Health Clinic
Decatur, GA
12.2021 - 12.2022
- Used informatics science to design and implement health information technology applications, resolving clinical or health care administrative problems.
- Provided guidance in development, implementation and maintenance of company clinical information system.
- Liaised between providers and IT team to inform management and facilitate project completion.
- Improved health outcomes of over 300 patients using quality metrics reports to maintain high standards of virtual and in person care.
- Analyzed electronic health records to identify areas for care improvement and cost reduction.
- Integrated decision support, clinical pathways and best practices into health information technology to enhance delivery of care and workflows
- Assisted in optimizing health information systems throughout company by demonstrating advanced knowledge of clinical processes and supporting technology
- Determined correct ICD-10 and CPT codes for use in medical record.
Emergency Department Medical Scribe
Northside Hospital
Lawrenceville, GA
07.2021 - 10.2021
- Responsibilities included: documenting physician dictated patient history, physical examination, family, social and past medical history as well as document procedures, lab results, dictated radiographic impressions made by supervising physician and any other information pertaining to the patients encounter in the Emergency Department.
- Followed clinicians throughout shift in high-volume, busy environments.
- Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.
- Able to efficiently navigate and sort medical documents in EMR system (EPIC)
- Worked with several different specialties, which assisted with the comprehension of medical terminology.
- Reviewed patient records to check accuracy of information and implement updates.
Education
Bachelor of Science - Pre-Medical Biology
Hampton University
Hampton, VA12.2020
Skills
- Minor Surgery
- Case Records Management
- Proper Waste Disposal
- Data Entry
- Medical Diagnosis
- Clinical Assistance
- Documentation Skills
- Chart Organization
- Glucose Testing
- Medical Terminology
- Patient History Expertise
- EPIC, Cerne, FERT and Athena Trained
- HIPAA Compliance
- Patient Care Coordination
- Administrative and Office Support
- Registration and Scheduling
Languages
English
Native/ Bilingual
Spanish
Professional
Volunteer Experience
Physicians Care Clinic of Dekalb Medical and Emory Hospital Volunteer- Atlanta, Ga June 2018- August 2018
- Assisted with registration and transportation of patients into the clinic approx. 10 hours a week.
- Oversaw patient labs and assisted with providing medication to patients at a low cost under the supervision of the practicing MD.
- Assisted main clinic directors with patient contact list using Microsoft excel.
- Organized and assisted with clinic health fairs and events to engage the senior community of Atlanta.
Continued
International Volunteer HQ- Lima, Peru May 2019
- Volunteered 100 hours with a group of 30 pre-medical students through medical campaigning in Lima, Peru.
- Volunteers carried out tasks such as taking vitals; heart rate, blood pressure, glucose levels, weight,
height, IBM, fluor application and working in health-related workshops in the surrounding schools and cities to assist and educate these
communities on ways to help manage their health. - Traveled to Pachacutec, Peru educating underprivileged families about dental hygiene, monitoring essential health metrics, promoting healthy eating habits, and providing self-care guidance.
Certification
- CPR/BLS Certified
- HIPAA Awareness Training Certification
- Certified Emergency Medicine scribe
- CPT-Code and ICD-10 Trained
- Trained in Clinical Information and Documentation
Timeline
Patient Care Coordinator and OR Medical Assistant
Shady Grove Fertility Center
12.2023 - Current
Patient Care Liaison Hybrid MA
Reproductive Endocrinology and Infertility Group
10.2023 - Current
Medical Assistant/Medical Scribe
Reproductive Endocrinology And Infertility Group
12.2022 - Current
Clinical Informatics Specialist
Oak Street Health Clinic
12.2021 - 12.2022
Emergency Department Medical Scribe
Northside Hospital
07.2021 - 10.2021
Bachelor of Science - Pre-Medical Biology
Hampton University
- CPR/BLS Certified
- HIPAA Awareness Training Certification
- Certified Emergency Medicine scribe
- CPT-Code and ICD-10 Trained
- Trained in Clinical Information and Documentation
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