Summary
Overview
Work History
Education
Skills
Strengths
Timeline
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Jillian Key

Huntsville,AR

Summary

Meticulous and methodical documentation coordinator professional with 10+ years background in corporate environments. Offering expertise in creating, organizing, and managing workflows in compliance with business, customer and project management needs. Expert Agile user bringing strong technical acumen, and unsurpassed dedication to quality and accuracy. Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks/projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Documentation Coordinator II

Rockline Industries
12.2022 - Current
  • Elevated and expanded role from Document Coordinator I.
  • Responsible for supporting the Contract Manufacturing Services documentation system (Agile) encompassing the entire document life-cycle management process
  • Leading and assisting on PM transition projects.
  • Assist and support Project Managers with JDE reporting, meetings, and miscellaneous project documentation.
  • Managing and Ensuring quality set up of Agile workflows such as; Claims, 1st runs, Technical Information Sheets', and Engineering Requests.
  • Audit, analyzes, and reports on data integrity for Agile objects and workflow
  • Special projects or misc. documentation support to assist Operations Manager.
  • Assisting with project prioritization process.

Documentation Coordinator I

Rockline Industries
08.2021 - 12.2022
  • Collaborated with project team to create, convert and maintain: Technical documentation, project documentation, process/controlled documentation, and CMS business documentation.
  • Managing and Ensuring quality set up of Agile workflows pertaining to Finished Product Specifications.
  • Special projects or misc. documentation support to assist Operations Manager.
  • Assisting with project prioritization process


Records Management Specialist

Walmart
01.2017 - 07.2021


  • Provided continuous maintenance, support, management, and development of the Real Estate Department's digital document housing system (REL).
  • Partnered with Information Systems Division (ISD) to provide system support with integrated databases, as well as collaborate to analyze and resolve interface issues.
  • Conducted one-on-one user training of REL system operations.
  • Resolved operational related issues such as system access, data inaccuracy, search index assistance, data audits, and maintenance support.
  • Ensured system and data accuracy integrity through preventative maintenance, upgrades, and proposing and implementing process improvements.
  • Sole admin in charge of importing all legal real estate documents into REL to ensure proper classification and placement.
  • Assisted legal and claims management departments with documentation needed in discovery for lawsuits, and tendering claims filed against the store.
  • Aided Vacant Property Manager in general administrative duties, processing invoices, tenant support, and reviewing CAM bills and reconciliations for discrepancies.

Education

Paralegal Career Diploma

Penn Foster
2014

Skills

  • Agile
  • JDE
  • Power BI
  • EMC Documentum Webtop
  • Microsoft Office Suite
  • Adobe Pro
  • DocuSign
  • Sharepoint
  • EMC Documentum Webtop
  • ServiceNow
  • Quickbase
  • Building Portal
  • Service Channel

Strengths

Adaptability

Collaboration

Strong Work Ethic

Time Management

Dependable

Personable

Loyal

Timeline

Documentation Coordinator II

Rockline Industries
12.2022 - Current

Documentation Coordinator I

Rockline Industries
08.2021 - 12.2022

Records Management Specialist

Walmart
01.2017 - 07.2021

Paralegal Career Diploma

Penn Foster

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Jillian Key