JILLIAN KLING
Hampton,Virginia
Summary
Experienced strategic thinker with 18 years of Air Force munitions experience. Proficient in analyzing complex data, problem-solving, and making critical decisions under pressure. Demonstrated ability to manage teams and ensure mission success in high-stakes environments effectively. Seeking to leverage these skills to contribute to a psychology role, applying a strategic mindset to patient care and mental health initiatives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Conventional Maintenance Production Supervisor
Air Force
05.2024 - Current
- Developed a 10 week professional development program for Joint Base Langley-Eustis, teaching leadership and mentorship skills to 60 organizations and close to 20,000 people.
- Filled a First Sergeant role for 2 months, fostering relationships with helping organizations across her community and assisting her unit with personal, financial, workplace and relationship situations.
Precision Guided Munitions Production Supervisor
Air Force
10.2022 - 05.2024
- Organized a 30 member crisis response team, devoting over 100 hours to debris cleanup and raising $10,000 after a tornado struck Coosa County Alabama.
- Fuzed education with MAJCOM wide initiatives to provide comprehensive fitness lessons to 88 Active Duty and Reserve airmen.
- Instituted self-inspection programs, leading 12 personnel in identification and correction of 130 defects, revitalizing a hazardous materials program, leading to the timely preparation of 2 deployments and earning 2 team members back-to-back awards.
Munitions Inspection Production Supervisor
Air Force
02.2020 - 10.2022
- Improved squadron capabilities by creating 4 job training aids for 220 personnel on composite tool kits and hazardous materials management.
- Deployed to Qatar and assisted in Operation Allies Refuge, onboarding over 80,000 Afghani refugees and 83 tons of cargo. Raised over $2,000 and donated toys and clothes to children seeking asylum. Provided support to countless families who lost loved one during the evacuation.
Command Chief's Executive Assistant
Air Force
01.2019 - 02.2020
- Planned 17 fundraisers, raising $8,000 for an annual awards banquet for 2,000 airmen honoring over 30 recipients.
- Created a Spouse Symposium for 1st Fighter Wing families, coordinating 26 briefs over 3 days and introducing over 100 spouses to local organizations at their disposal.
Senior Enlisted Joint Professional Military Course
Air Force
03.2019 - 04.2019
- Developed an understanding of the national security process, the Department of Defense's integration resources and strategy, and the organization of the national military command structure.
- Gained skills to be a confident and competent leader who can quickly adapt to joint assignments, mentor junior leaders and contribute effectively.
Munitions Stockpile Crew Chief
Air Force
09.2018 - 01.2019
- Supported 200 airmen during Hurricane Michael. Ensured timely evacuation out of path of storm for families and animals. Held food drive, donating $2,000 in supplies to those in need.
- Supported Operation Noble Eagle, securing defense air space for the President of the United States, loading 10 F-22s with 16,000 countermeasures and 54,000 rounds of 20mm ammunition.
Conventional Maintenance Crew Chief
Air Force
10.2016 - 09.2018
- Responsible for initiating and guiding 225 emergency action responses for mishaps, severe weather events, contingency operations and exercise events.
- Bolstered community relations with Seymour Johnson Air Force Base by volunteering 40 hours for the Wings Over Wayne Airshow, providing 220,000 community members with base access and raising $6,000.
Munitions Controller
Air Force
06.2014 - 10.2016
- Expedited 2,000 flight line deliveries, streamlining refrag operations in support of 1,600 Operation Inherent Resolve combat sorties while deployed to United Arab Emirates.
- Command and controlled 19,000 munitions operations across 6 sections, guiding 87 Emergency Action Checklists and directing emergency response actions, safeguarding 149 personnel and the $404 million munitions stockpile.
Munitions Trainer
Air Force
01.2012 - 06.2014
- Completed 80 hour Principles of Instruction course, learning to build Air Force lesson plans. Certified Self Aid and Buddy Care instructor and CPR instructor, teaching life-saving skills to 250 individuals.
- Managed 24 training programs for the Air Force's largest munitions area, organizing and scheduling training requirements for 300 airmen and civilians.
Conventional Maintenance Crew Member
Air Force
08.2011 - 01.2012
- Monitored schedules to verify project completion on schedule and within approved cost limitations.
Munitions Training Scheduler
Air Force
01.2010 - 08.2011
- Helped meet changing demands by recommending improvements to business systems or procedures.
Stockpile Surveillance Crew Member
Air Force
08.2007 - 01.2010
- Completed Career Development Course 4 months ahead of schedule, earning higher skill level and assuming more responsibility.
- Supported Weapons Indoctrination Course in Nevada, assembling 173 bombs and enabling 134 training sorties for 45 combat pilots.
Education
Bachelor of Arts - Psychology
University of Arizona Global Campus At Online
10.2024
No Degree -
Noncommissioned Officer Academy At Maxwell Air Force Base, Alabama
03.2023
Associate of Applied Science in Munitions Systems Technology -
Community College of The Air Force At Maxwell Air Force Base
04.2017
No Degree -
Airman Leadership School At Kadena Air Base, Japan
09.2013
High School Diploma -
North East High School
North East, PA06.2004
Skills
- Statistical Data Analysis
- Records Management
- Developing relationships
- Confidential records
- Research and data management
- Mental health counseling
- Records Maintenance
- Stress Management
Certification
Mental Health First Aider, 03/03/25
Awards
- 1st Munitions Squadron Noncommissioned Officer, 03/31/24
- Air Force Commendation Medal, 03/31/23
- 1st Fighter Wing Noncommissioned Officer, 03/31/23
- 1st Maintenance Group Team, 6/30/22
- Air Force Commendation Medal, 10/23/21
- Meritorious Service Medal, 01/31/20
- Air Force Achievement Medal, 10/31/16
- 4th Munitions Squadron Superior Performer, 02/25/16
- Air Force Commendation Medal, 03/01/15
Training
- Principles Of Instruction, 06/25/13, 04/13/18
- ACC Combat Ammunition Planning And Production, 08/10/15, 08/28/15
- PGM System (GBU-39, SDB) Intermediate Maintenance, 12/06/11, 12/07/11
- Munitions Systems Maintenance (GBU 15, MGWS), 02/14/11, 05/09/11
- Missile Maintenance (AGM-130, TV/IR), 04/25/11, 05/06/11
- Air Force Training Course, 05/20/10
- Munitions Systems Apprentice, 05/25/07, 07/26/07
Timeline
Conventional Maintenance Production Supervisor
Air Force
05.2024 - Current
Precision Guided Munitions Production Supervisor
Air Force
10.2022 - 05.2024
Munitions Inspection Production Supervisor
Air Force
02.2020 - 10.2022
Senior Enlisted Joint Professional Military Course
Air Force
03.2019 - 04.2019
Command Chief's Executive Assistant
Air Force
01.2019 - 02.2020
Munitions Stockpile Crew Chief
Air Force
09.2018 - 01.2019
Conventional Maintenance Crew Chief
Air Force
10.2016 - 09.2018
Munitions Controller
Air Force
06.2014 - 10.2016
Munitions Trainer
Air Force
01.2012 - 06.2014
Conventional Maintenance Crew Member
Air Force
08.2011 - 01.2012
Munitions Training Scheduler
Air Force
01.2010 - 08.2011
Stockpile Surveillance Crew Member
Air Force
08.2007 - 01.2010
Bachelor of Arts - Psychology
University of Arizona Global Campus At Online
No Degree -
Noncommissioned Officer Academy At Maxwell Air Force Base, Alabama
Associate of Applied Science in Munitions Systems Technology -
Community College of The Air Force At Maxwell Air Force Base
No Degree -
Airman Leadership School At Kadena Air Base, Japan
High School Diploma -
North East High School