Jillian Kooiker
Howell,Michigan
Summary
A detail-oriented team player with strong organizational skills. Organized and dependable when managing multiple priorities with a positive attitude. Strong bookkeeping, public administration, up to date with understanding local ordinances and municipal rules and regulations. Maintains strong interpersonal, verbal and written communication.
Overview
5
5
years of professional experience
Work History
City Clerk
City Hall Ann Arbor
12.2023 - Current
- Managed city records, ensuring timely updates and accurate documentation for public access.
- Supported election processes by managing voter registration records and coordinating polling locations, contributing to an organized voting experience for residents.
- Performed routine data entry or document management.
- Stayed up-to-date on Michigan laws and licensing requirements to complete accurate and efficient reviews.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
Assistant Teacher
Brighton Monessori Schools
08.2021 - 12.2023
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
- Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
CNA
Medilodge Of Howell
08.2020 - 08.2021
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Sales Associate
Old Navy
08.2018 - 08.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Associate of Arts - Pre-Law
Washtenaw Community College
Ann Arbor, MI07.2024
High School Diploma -
Howell High School
Howell, MI06.2019
Skills
- Problem-Solving Abilities
- City Code Knowledge
- Records Management
- Computer Proficiency
- Time Management
- Customer Service
Timeline
City Clerk
City Hall Ann Arbor
12.2023 - Current
Assistant Teacher
Brighton Monessori Schools
08.2021 - 12.2023
CNA
Medilodge Of Howell
08.2020 - 08.2021
Sales Associate
Old Navy
08.2018 - 08.2020
Associate of Arts - Pre-Law
Washtenaw Community College
High School Diploma -
Howell High School