Jillian Launius
Columbia,Missouri
Summary
Adaptive employee with experience in customer service and time-management required roles. Experience in many fields has created the ability to communicate efficiently and well while quickly learning systems and processes of new work environments.
Overview
1
1
year of professional experience
Work History
English Educator
Solidarity Now
05.2023 - 07.2023
- Worked with Refugee and Migrant students to developed English and Cultural skills and confidence.
- Utilized psychology and early- childhood development education to create safe and understanding environment for vulnerable students.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Developed innovative lesson plans to engage students in English language learning.
Coffee Barista
Aroma Coffee House
01.2023 - 05.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Server / Hostess
Bella Italia Ristorante
05.2022 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- utilized communication skills to maintain positive environment between coworkers.
Education
Bachelor of Arts - Linguistics And Psychology
University of Columbia Missouri
Columbia05.2025
Skills
- Interpersonal Communication Skills
- Customer Service and Rapport
- Learning System Competancy
Timeline
English Educator
Solidarity Now
05.2023 - 07.2023
Coffee Barista
Aroma Coffee House
01.2023 - 05.2023
Server / Hostess
Bella Italia Ristorante
05.2022 - 01.2023
Bachelor of Arts - Linguistics And Psychology
University of Columbia Missouri