Jillian Lax
North Las Vegas,NV
Overview
3
3
years of professional experience
Work History
Barista
Sharetea
03.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Sales Associate
Big Lots
02.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor In Psychology - Psychology
University of Nevada, Las Vegas
Las Vegas, NVHigh School -
Advanced Technologies Academy
Las Vegas05.2024
Skills
- Friendly and outgoing
- Opening and closing duties
- Active listener
- Cleanliness
- Fast Learner
- Speedy and efficient
- Cleaning and sanitizing
Timeline
Barista
Sharetea
03.2024 - Current
Sales Associate
Big Lots
02.2022 - 07.2022
Bachelor In Psychology - Psychology
University of Nevada, Las Vegas
High School -
Advanced Technologies Academy