Jillian Ledger
Allendale
Summary
Enthusiastic professional experienced in working collaboratively with educators to enhance student learning experiences. Skilled in effective communication, patient relations, and providing personalized support to meet individual student and patient needs.
Overview
15
15
years of professional experience
Work History
Preschool Aide
Allendale Christian School
Allendale
07.2024 - Current
- Supported individual student needs through personalized attention and guidance.
- Implemented structured classroom routines to improve student engagement and enhance learning experiences.
- Coordinated with staff to create and execute engaging activities that effectively promote social skills among students.
- Monitored student interactions to encourage positive relationships among peers.
- Supervised children during playtime and ensured safety protocols were followed.
- Supported teachers in daily classroom activities and lesson preparations, fostering a positive learning environment.
Front and Back Office Medical Assistant
Corewell Health Medical Group
Grand Rapids
08.2011 - 06.2016
- Documented patient encounters and medical histories in real-time during examinations.
- Assisted healthcare providers by transcribing notes and ensuring accurate records for a Vascular Surgeon.
- Managed appointment confirmations and communications, ensuring seamless coordination for surgical procedures.
- Provided support to surgeons by preparing documents needed for surgeries, such as consent forms and discharge instructions.
- Managed patient scheduling and coordinated appointments efficiently.
- Administered wound care and injections as directed by providers. Also performed phlebotomy on request
- Performed vital sign checks and documented findings in electronic systems.
- Educated patients on treatment plans and follow-up care, promoting understanding and adherence to instructions.
- Coordinated surgery schedules for Vascular Surgical department, enhancing patient flow and minimizing wait times.
- Worked closely with doctors' offices to coordinate patient referrals for surgery services.
Education
Associate of Applied Science - Medical Assistant
Ross Medical Education Center
Grand Rapids, MI04-2008
Skills
- Classroom management
- Student supervision
- Developmentally appropriate practices
- Team collaboration
- Social-emotional learning
- Patient scheduling
- Customer relationship management
- Typing and filing
- Patient check-in and check-out
- Medical office procedures
- Telephone etiquette
- Medical charting
- Medical transcription
- Patient relations
- Verbal and written communication
- CPR certified
- Heartsaver first aid (first aid)
Timeline
Preschool Aide
Allendale Christian School
07.2024 - Current
Front and Back Office Medical Assistant
Corewell Health Medical Group
08.2011 - 06.2016
Associate of Applied Science - Medical Assistant
Ross Medical Education Center