Highly motivated, dependable, dedicated, goal and detail-oriented team player seeking a position with a company that will challenge me daily while also providing opportunity for growth.
Overview
14
14
years of professional experience
Work History
Veterinary Technician
Emancipet
Pflugerville, TX
09.2025 - 04.2026
Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
Performed physical examinations and recorded weight, temperature and other vitals.
Assisted veterinarians with examinations and surgical procedures, contributing to quality patient care.
Examined animals for injury or illness and documented symptoms for veterinarian review.
Provided compassionate care to animals in distress, improving their comfort and recovery during treatment.
Educated pet owners on proper care and health practices, improving pet health and owner awareness.
Restrained and stabilized animals during examination and treatment to prevent injuries.
Managed patient records and maintained accurate documentation.
Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
Collaborated with team members to enhance clinic operations, facilitating timely and effective patient care.
Supported veterinarians to drive quality care, advocate for pets and educate clients.
Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
Prepared and reviewed records and consent forms.
Administered medications and vaccinations to patients.
Vendor Management Associate
Kairos Living
01.2022 - 01.2023
Onboarded and trained vendors on business processes, enhancing compliance and performance expectations
Managed vendor relationships, resolving cross-departmental issues to maintain operational continuity
Oversaw vendor capacity at market level to meet operational demands. to support operational teams
Sourced contractors and tradesmen to meet operational capacity needs
Collaborated with Procurement to ensure compliance with vendor purchasing policies
Conducted monthly analysis of vendor insurance requirements
Assisted vendors with invoicing inquiries, collaborating with Accounting for timely issue resolution
Created process documentation for internal training and improvement analysis
Maintained and managed departmental inquiries inbox and answered all emails within 24-48 hours
Legal COORDINATOR
Cyprexx Services
01.2021 - 01.2022
Represented company in court for litigation matters, including depositions and witness testimony, contributing to successful legal strategies and favorable case outcomes
Liaised with departments and vendors to resolve claim and legal issues, enhancing communication and collaboration across teams
Composed formal determination letters for settlements and denials, ensuring clarity and compliance in legal communications
Managed and maintained accurate reporting for claims department, ensuring compliance and timely updates
Submitted insurance claims against contractors to initiate recovery processes.
SME for all company claim related matters and processes
Facilitated acquisition transition from Xome to Cyprexx.
Claims & Litigation- Legal Default Coordinator II
Xome Field Services
01.2014 - 01.2021
Negotiated demands and settlements, securing favorable outcomes for organization.
Investigated open claims to assess liability, ensuring accurate and timely resolutions.
Managed and audited reports for payables, debit adjustments, and pending settlements to ensure accuracy.
Collaborated with departments on vendor payables and accounting projects, streamlining processes for improved operational efficiency.
Engaged with all applicable parties to collect insights for investigation.
Compiled final report with evidentiary findings and recommendations
Maintained organized claims and litigation files to support accurate record-keeping and retrieval.
Established timelines to ensure timely completion of project milestones.
HOA Coordinator
Field Asset Services
01.2012 - 01.2014
Coordinated procurement of documentation from HOAs, management companies, and foreclosure attorneys, ensuring compliance with federal and state statutes and facilitating accurate payments.
Managed payment request workflow, ensuring timely processing of requests and minimizing delays.
Trained and coached new and existing team members on departmental processes and procedures, enhancing team knowledge and operational efficiency.
Researched contact information for various homeowner associations to support operational functions within HOA department
Provided mortgage documents to title companies and brokers upon request
Recorded actions in designated systems for accuracy
Assisted Executive and Senior Management in other departments with special projects