Jillian Lovelace
Roanoke,VA
Summary
Adept Certified Medical Assistant with a proven track record at Carilion Clinic Orthopaedics, enhancing patient outcomes through effective education on healthcare procedures and medications. Skilled in HIPAA protocols and patient documentation, I excel in delivering compassionate care and streamlining healthcare processes. My expertise in vital sign monitoring and patient assessments significantly contributes to efficient and empathetic patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Carilion Clinic Orthopaedics
05.2016 - Current
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Obtained client medical history, medication information, symptoms, and allergies.
- Oriented and trained new staff on proper procedures and policies.
Certified Medical Assistant
Lewis Gale Physicians
02.2013 - 05.2016
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Certified Medical Assistant
Valley Nephrology Associates
04.2009 - 02.2013
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Associate of Applied Science - Medical Assisting
ECPI
Roanoke, VA12-2008
Skills
- HIPAA protocols
- Electronic Health Records
- HIPAA Compliance
- Medical Terminology
- Patient documentation
- Vital Sign Monitoring
- Healthcare procedures
- Patient Scheduling
- Patient Assessments
- Specimens collection and processing
- Treatment setup
Certification
BLS certified
Timeline
Certified Medical Assistant
Carilion Clinic Orthopaedics
05.2016 - Current
Certified Medical Assistant
Lewis Gale Physicians
02.2013 - 05.2016
Certified Medical Assistant
Valley Nephrology Associates
04.2009 - 02.2013
Associate of Applied Science - Medical Assisting
ECPI
Similar Profiles
Kathy WadeKathy Wade
Financial Counselor at Carilion Clinic OB GYN ClinicFinancial Counselor at Carilion Clinic OB GYN Clinic
Laken BallietLaken Balliet
Lead MRI Technologist at Carilion ClinicLead MRI Technologist at Carilion Clinic
REBECCA JO EISNERREBECCA JO EISNER
Clinical Associate, Emergency Department at Carilion Clinic Roanoke Memorial HospitalClinical Associate, Emergency Department at Carilion Clinic Roanoke Memorial Hospital
Zachary McAllisterZachary McAllister
Cashier at KrogerCashier at Kroger
Daniel ThompsonDaniel Thompson
Registered Nurse at Salem Health & Rehabilitation CenterRegistered Nurse at Salem Health & Rehabilitation Center