Summary
Overview
Work History
Education
Skills
Timeline
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Jillian Lucey

Jillian Lucey

Middletown,DE

Summary

Conscientious and dedicated Executive Assistant who ensures the success of a high-level nonprofit executive leader. Over 3 years of experience as an administrative professional who exhibits the skills to quickly problem solve, make decisions and prioritize within fast-paced environments. Strives to provide a great attention to detail and an ability to multitask while continuing to tackle new and ongoing projects.

Overview

5
5
years of professional experience

Work History

Sales Consultant

Clayton's Mixes
03.2023 - Current
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Maintained accurate records of all sales activities in the CRM system.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Monitored competitor activity and pricing strategies to adjust accordingly.
  • Implemented new features and updates as part of ongoing optimization process.
  • Developed customer segmentation strategies for CRM to maximize marketing efforts.
  • Supported sales team members to drive growth and development.

Next Generation Executive Assistant

The Journey Church
01.2021 - 05.2023
  • Assists with overall management and development for a church with over 2,100 in average weekly attendance
  • Supports the pastor who oversees all next generation ministries (children, youth, young adults) through daily planning and administrative duties
  • Implements communication and marketing for events within the next generation ministry area for one of the fastest growing churches in the United States
  • Managed daily invoices, reports and proposals.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Created and maintained up-to-date records related to customer accounts or financial transactions.

Scanning Tech

Belfint, Lyons & Shuman, P.A.
01.2020 - 03.2020
  • Assisted Accounting Team by organizing information for taxes being processed, including data entry, maintenance and scanning.
  • Ensured compliance with applicable laws and regulations related to document management practices.
  • Coordinated the daily scanning of documents into the system and ensured accuracy of all scanned data.

Research Assistant Intern

Child's Play Learning & Development Lab
05.2019 - 08.2019
  • Studied the immediate impact of cognitively engaging physical activity on overall development for preschool children.
  • Performed qualitative analysis on collected data to identify trends or patterns.
  • Assisted with the development of presentations, reports, and other documents related to research findings.

Education

Bachelor of Science - Human Services, Administration & Family Policy

University of Delaware
05.2021

Skills

  • Google Workspace
  • Microsoft Office Suite
  • Adobe Photoshop
  • Innovative Problem Solving
  • Verbal & Written Communication
  • Record Maintenance & Data Entry
  • Customer Service
  • Strategic Planning

Timeline

Sales Consultant

Clayton's Mixes
03.2023 - Current

Next Generation Executive Assistant

The Journey Church
01.2021 - 05.2023

Scanning Tech

Belfint, Lyons & Shuman, P.A.
01.2020 - 03.2020

Research Assistant Intern

Child's Play Learning & Development Lab
05.2019 - 08.2019

Bachelor of Science - Human Services, Administration & Family Policy

University of Delaware

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Jillian Lucey