Jillian Magee
Winthrop,MA
Summary
Encouraging director and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Director of Event Technology
Projection Inc.
05.2023 - Current
- Directs all technology needs for clients' booking functions at the Seaport Hotel while working with the events team to solidify all details
- Directs a team of 3 managers, 2 operations and 1 account manager – oversees all orders and makes sure all proper gear and labor are listed
- Effectively prepares and presents quotes and proposals in a timely manner to customers, venue booking system, or other sources as assigned
- Attends site visits, pre-conference planning meetings, and appropriate venue meetings supporting client’s event and experience
- Looks over event cost structure and incorporates this into solution designs according to established profitability guidelines
- Manages location’s P&L and develops action plans to address deficiencies/grow the business.
Project Manager
Concise (part of Encore Global)
09.2022 - 05.2023
- Worked with clients building hybrid platforms for various conferences and events including designing, coding and data information
- Build and managed the end-to-end project plan, and monitor/report progress
- Effectively managed scope and dependencies
- Identify risks and issues and proactively resolve/mitigate them
- Ensure that the project is delivered to time, cost and quality
- Provided direction/guidance to the project team (technicians, coordinators, venue partners) managing client relationships
- Strong interpersonal skills, ability to gather complete customer requirements and ensure alignment between internal customer and development teams both within and outside of Enterprise Data Management team
- Stay updated on data management technologies, tools, and solutions and share obtained knowledge within organization.
Director of Event Production
Encore
08.2021 - 09.2022
- Executed all technology needs for clients booking private functions at Fenway Park and TD Garden working with the events team to solidify all details
- Effectively prepared and presents quotes and proposals in a timely manner to customers, venue booking system, or other sources as assigned
- Attended site visits, pre-conference planning meetings, and appropriate venue meetings supporting client’s event and experience
- Looked over event cost structure and incorporated this into solution designs according to established profitability guidelines
- Managed location’s P&L and develops action plans to address deficiencies/grow the business
- Created marketing project for main website going over all hybrid and streaming options for clients and venue partners.
Director of Operations
Sheraton Times Square
03.2019 - 03.2020
- Directed a team of 3 managers and 50 technicians in a 65,000 square foot venue with a revenue of $8.3M
- Collaborated with a wide variety of events to ensure their event technology needs were met and flawlessly executed, with a focus on client satisfaction
- Completed Labor Forecasting, HOU Cost alignment, and Technician Scheduling in a Collective Bargaining environment, reducing outside labor expense by $237K YOY
- Implemented ordering and tracking logs to manage Sub-rentals and Internal Equipment Transfers, lowering property sub-rental costs by 2.5% YOY, and actively assisted other NYC properties with inventory sharing
- Lead operations team in performing daily floor responsibilities – orchestrated room sets with hotel staff, ensuring successful event execution, and planned show strikes to prevent extraneous labor expense
- Reviewed UltiPro timecards weekly to validate technician timecards and record attendance records
- Met with Hotel Executive Member weekly to review successes and address concerns, maintaining venue partner relationship through open and honest communication
- Redesigned property storage spaces to increase productivity, strengthen security measures, properly maintain equipment, and ensure technician safety, resulting in passing scores in all CORE storage and safety audits.
Operations Manager
Sheraton Times Square
08.2017 - 03.2019
- Managed a team of 10 full time and 40 part time technicians, delegating set-up, operation, and strike responsibilities based on scheduling and technician skillsets
- Managed through unprecedented increase in property revenue from $5.6M in 2017 to $9.1M in 2018
- Worked with a diverse range of clients from corporate to SMERF, executing each events’ unique vision and purpose with a focus on client satisfaction and retention
- Communicated event changes and challenges with sales team to ensure proper billing and guest satisfaction
- Managed inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
Theater Operations Manager
Schimmel Center
10.2014 - 08.2017
- Coordinated the planning and production of Schimmel Center events, as well as communicated scheduling details and technical requirements with IATSE union crew
- Managed front of house staff and enforced effective policies governing theater practices
- Utilized the university’s online scheduling system R25 and collaborated with several departments including Events, Buildings and Grounds, Security, Catering and Educational Media
- Published a weekly schedule of the theater’s events, assisted with billing, payrolls, record keeping and general office support
- Assisted in booking entertainment/producing the “Schimmel Presents” series, coordinated with marketing department for all options on each act.
Education
Bachelor of Arts - Film And Video Production With A M
Pace University
New York, NY06-2012
Skills
- Brand Awareness
- Event design
- Video Conferencing
- Attentive to detail
- Results-Driven
- Remote Support
- Excellent work ethic
Additional Experience
- Revolution Marketing, Freelance Event Producer, Present
- Atlantic Pictures, Intern, 2010 to 2012
- Pace University, Teacher’s Assistant, 2008 to 2012
References
Available Upon Request
Timeline
Director of Event Technology
Projection Inc.
05.2023 - Current
Project Manager
Concise (part of Encore Global)
09.2022 - 05.2023
Director of Event Production
Encore
08.2021 - 09.2022
Director of Operations
Sheraton Times Square
03.2019 - 03.2020
Operations Manager
Sheraton Times Square
08.2017 - 03.2019
Theater Operations Manager
Schimmel Center
10.2014 - 08.2017
Bachelor of Arts - Film And Video Production With A M
Pace University
Similar Profiles
Julia WoodsJulia Woods
Freelancer at Projection Video Services IncFreelancer at Projection Video Services Inc
Victoria LeeVictoria Lee
Purchasing Associate at Nova Brand Projection CompanyPurchasing Associate at Nova Brand Projection Company
Jaleya FareedJaleya Fareed
Kitting Manager at Nova Brand ProjectionKitting Manager at Nova Brand Projection