Jillian Marina

Social Media services in Oklahoma, specializing primarily in B2C social media marketing, account, and ad management while tracking metrics and conversions to ensure proven growth.

• Social media strategy development

• Content creation and curation

• Data analytics and reporting

• Community management

• Paid advertising campaigns

• Brand development and consistency

• Client communication and collaboration

As an Internet Sales Director/Sales Manager I was able to utilize my comprehensive understanding of digital marketing strategies and tailor them to the automotive sector which enabled me to lead dynamic sales teams to success. I have a knack for leveraging data analytics and customer insights to develop and execute highly effective digital marketing campaigns in both data-mining situations to reengage past customers and in bringing in brand-new customers for purchasing or service. I used my keen eye for emerging technologies and a passion for customer satisfaction to find and implement third party services that streamlined sales processes and are still being utilized today by all dealerships in the auto group.

• Lead the Internet Sales Department, overseeing a team of 4 sales associates and 1 BDC agent, setting performance goals, and providing ongoing training and development.

• Utilized customer relationship management (CRM) software to track leads, sales, and customer interactions, ensuring a well- organized and efficient sales process as well as to datamine previous customers to reengage for new sales potential.

• Collaborated with the marketing team to create engaging online content, including website updates, social media campaigns, and email marketing, resulting in increased brand visibility and customer engagement.

• Implemented and managed online customer service best practices, resulting in improved response times and customer satisfaction scores.

• Regularly analyzed sales and lead data to identify trends and opportunities, adjusting strategies to maximize conversion rates and improve the customer experience.

Quantus Creative is an internet-based marketing agency located in Tulsa, Oklahoma with clients spanning nationwide, but focusing heavily on local small business as this was my passion. I was responsible for operations management, new business development, creating and maintaining relationships with businesses, as well as leading our teams in creating their marketing strategies and administering these ideas and processes throughout their branding and platforms, while communicating directly as the point of contact with the client. I also ran the ads for each of our social media clients, created and posted content on social media platforms such as Facebook, Instagram, and Twitter to build an audience and ensure customer engagement for each of our clients in a wide range of industries simultaneously while measuring site metrics, and A/B testing. Additionally, I was responsible for all sales from introduction to proposals and contracting, often working directly with the business owners, as well as billing on the client side, and HR functions on the internal side including implementing workflows into multiple CMS platforms, payroll and insurance benefits.

Was responsible for creating introductions between our agency and businesses in the DC Metro area with intent to fulfill their staffing needs with qualified candidates. Additionally took on responsibilities of recruiting candidates, which had me interviewing, qualifying, and matching candidates for open positions with our clients on a day-to-day basis.

• Spearheaded the development of new business opportunities by conducting market research, competitor analysis, and identifying emerging trends in the industry.

• Established and maintained relationships with key clients.

• Conducted in-depth job analysis and collaborated with clients to understand their staffing needs.

• Created and posted job descriptions on various job boards and social media platforms.

• Sourced candidates through online databases, social networks, and referrals, building a diverse talent pipeline.

• Screened resumes and conducted preliminary interviews to assess candidate qualifications and cultural fit.

• Conducted reference checks and background screenings to verify candidate credentials.

• Negotiated job offers and employment terms to successfully place candidates in client organizations.

• Managed client relationships and provided regular updates on the status of recruitment efforts.