Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jillian Martinez

San Antonio

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am seeking a position where I can grow my passion for continuous learning while successfully navigating change.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Member

Subway
San Antonio
01.2025 - Current
  • Greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork.
  • Maintained an organized work area to ensure efficient operations.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.

Sales Associate

Bath & Body Works
San Antonio
03.2022 - 05.2023
  • Greeted customers and provided exceptional customer service.
  • Promoted store loyalty programs, fostering customer relationships and customer retention.
  • Worked with fellow sales team members to achieve group targets.
  • Conducted inventories on a regular basis to track stock levels.
  • Assisted customers with finding specific products, answered questions, and offered product advice.
  • Processed transactions using a point-of-sale system.

Barista

Koffee Kup Company
San Antonio
05.2021 - 03.2022
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Implemented promotional activities, including in-store events, to increase customer engagement and sales.
  • Led team and maintained calm demeanor during high-volume periods and special events.

Office Administrative Assistant

Beal Podiatry Clinic
San Antonio
05.2018 - 12.2020
  • Greeted patients and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Provided support to other departments by completing clerical tasks as needed.
  • Organized and maintained filing systems, both paper and electronic.
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Managed office duties, ordered supplies as directed, organized workspaces, answered emails, and made phone calls to confirm patient appointments.

Education

Trade school - Aesthetics

Ogle School Hair Skin Nails
San Antonio, TX
10.2023

High school diploma -

Thomas Jefferson High School
Texas

Skills

  • Team collaboration
  • Time management
  • Communication skills
  • Initiative and Self-motivation
  • Reliability and punctuality
  • Multitasking and organization
  • Windows 10
  • EMR (Practice Fusion)

Certification

  • TABC Certification (Texas Alcoholic Beverage Commission)
  • Expires 5/2026

Timeline

Crew Member

Subway
01.2025 - Current

Sales Associate

Bath & Body Works
03.2022 - 05.2023

Barista

Koffee Kup Company
05.2021 - 03.2022

Office Administrative Assistant

Beal Podiatry Clinic
05.2018 - 12.2020

Trade school - Aesthetics

Ogle School Hair Skin Nails

High school diploma -

Thomas Jefferson High School