Jillian Masterson
North Bethesda,MD
Summary
Dynamic professional with a robust background spanning education, fitness, travel coordination, and account management. Proven track record in relationship building and strategic planning, achieving significant project milestones and revenue growth. Skilled in organization and adapting to diverse client needs.
Overview
18
18
years of professional experience
Work History
Physical Education Assistant
Liberty Hill ISD
01.2023 - 06.2024
- Follow classroom plans to continue student education and reinforce core concepts
- Monitored student progress closely, providing individualized feedback and support as needed.
- Increased student participation in physical activities through the development of team-building exercises and games.
- Assisted lead Physical Education teacher in creating lesson plans focused on promoting healthy lifestyles.
Fitness Instructor
Ko'Olina Beach & Sport Club
04.2016 - 06.2017
- Cultivated positive relationships with participants by interacting with group during fitness classes
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities
- Led 3 comprehensive classes/week for strength training
- Promoted total wellbeing by encouraging students to improve nutrition, weight control and lifestyle
Group Travel Specialist
United States Military
01.2013 - 11.2014
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed
- Arranged over 30 excursions ranging in size from 10-60 people
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranged airfare as well as hotel and ground transportation reservations
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness
Senior Account Executive
Nicholson Kovac
07.2010 - 07.2011
- Created and presented media and advertising packages to prospective customers
- Drafted proposals, conference reports, status reports and client correspondence
- Identified customer needs to achieve service levels that met and exceeded expectations
- Attended networking events to build relationships and identify sales opportunities
Account Executive
Gragg Adveritising
03.2009 - 06.2010
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Managed annual budgets for multiple clients that included the following mediums: website development, search engine marketing, internet content management, web chat, email marketing, search engine optimization, broadcast production, print, direct mail
- Maintained day-to-day strategic communication with clients including delivering weekly reports showing the progress of their campaigns
Assistant Account Executive
Noble
06.2006 - 03.2009
- Maintained annual advertising budget for industry leader, TAMKO Building Products
- Managed over 180 projects, including print and digital media, for clients TAMKO Building Products, Butler Manufacturing, Mohawk Industries and Otis Spunkmeyer Cookies
- Supported logistical needs and synthesized secondary research for marketing plan development
Education
Bachelor of Arts - Business Communications
Drury University
Springfield, MO05.2006
Skills
- Organization and Planning
- Project Management
- Travel Arrangements
- Spreadsheet Management
- Teamwork and Collaboration
- Customer Service
- File Management
- Ability to Be Flexible
Coaching Experience
Played at Division 1 Soccer program (Drury University)
Coached ages 4 to18 including camps, leagues, tournaments and clinics
Asst. Coach of SHAPE American High School to European Championships, received 3rd place
Currently coaching for LHYSA, 2021 U8 Coach of the Year
Timeline
Physical Education Assistant
Liberty Hill ISD
01.2023 - 06.2024
Fitness Instructor
Ko'Olina Beach & Sport Club
04.2016 - 06.2017
Group Travel Specialist
United States Military
01.2013 - 11.2014
Senior Account Executive
Nicholson Kovac
07.2010 - 07.2011
Account Executive
Gragg Adveritising
03.2009 - 06.2010
Assistant Account Executive
Noble
06.2006 - 03.2009
Bachelor of Arts - Business Communications
Drury University
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