Summary
Overview
Work History
Education
Skills
Accomplishments
Honor roll
Timeline
Generic

Jillian McLemore

Co springs,CO

Summary

Dynamic and results-driven professional with a strong background in customer service at Capriottis Sandwich Shop. Proven ability to enhance customer satisfaction through effective problem-solving and relationship building. Skilled in cash handling and maintaining organized workstations, contributing to team success and operational efficiency in fast-paced environments.

Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in barista role.

Overview

1
1
year of professional experience

Work History

Team Member

Capriottis Sandwich Shop
05.2025 - Current
  • Assisted in preparing and assembling sandwiches according to customer specifications.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
  • Provided exceptional customer service by creating oders and addressing inquiries efficiently.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Assisted with inventory counts and stocking of merchandise.
  • Collaborated with team members to streamline food preparation processes for increased efficiency.

Sales Associate

Plato's Closet
10.2024 - 01.2025
  • Assisted customers in locating merchandise, enhancing shopping experience and satisfaction.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
  • Maintained store organization and cleanliness, contributing to appealing shopping environment.
  • Collaborated with team members to restock inventory, supporting operational efficiency.
  • Engaged in product promotions, effectively communicating benefits to customers and driving sales.
  • Provided feedback on customer preferences to management, aiding in inventory decisions.
  • Executed visual merchandising standards, creating attractive displays that resonated with target audience.
  • Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Team Member

Whataburger
10.2024 - 01.2025
  • Provided exceptional customer service by taking orders and addressing inquiries efficiently.
  • Operated kitchen equipment safely, adhering to operational protocols during food preparation.
  • Adapted quickly to changing priorities during peak hours, maintaining service quality under pressure.
  • Monitored inventory levels and reported shortages to ensure timely replenishment of supplies.
  • Learned all required tasks quickly to maximize performance.
  • Engaged in continuous learning of menu items and company policies to enhance service delivery.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Education

High School Diploma -

Liberty High School
Colorado Springs, CO
05-2026

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Cash handling
  • Following instructions
  • Leadership qualities
  • Organizing work stations
  • Relationship building
  • Team building
  • Facility cleaning
  • Task prioritization

Accomplishments

  • Documented and resolved unhappy which led to a positive and healthy customer-employee bonding experience.

Honor roll

Maintained acceptional grades and prioritized school to receive 4 honor roll certificates.

Timeline

Team Member

Capriottis Sandwich Shop
05.2025 - Current

Sales Associate

Plato's Closet
10.2024 - 01.2025

Team Member

Whataburger
10.2024 - 01.2025

High School Diploma -

Liberty High School

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