Jillian Miranda
Pearl City,HI
Summary
Proven leader and dedicated small business owner with a track record of enhancing customer satisfaction and expanding client base through targeted marketing strategies and exceptional service quality. Skilled in retail merchandising and customer service management, demonstrated during tenure at Home Depot. Excels in time management and sales expertise, ensuring business growth and operational efficiency.
Overview
7
7
years of professional experience
Work History
Small Business Owner
Chris and Jill Miranda
01.2018 - Current
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
- Increased customer base by implementing targeted marketing strategies and engaging with community through local events.
Merchandise Stocker
Home Depot
01.2019 - 09.2020
- Ensured accurate inventory counts by conducting regular audits and updating system records accordingly.
- Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
- Facilitated seasonal product transitions, ensuring smooth integration of new items into existing displays per company guidelines.
- Supported loss prevention efforts, monitoring store areas for possible theft incidents while performing daily tasks.
- Assisted in successful promotional events, constructing visually appealing displays according to planograms.
- Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
James Campbell High School
'Ewa Beach, HI01-2000
Skills
- Customer service management
- Work ethic and integrity
- Time management skills
- Cleaning and sanitizing
- Money handling
- Order taking
- Retail merchandising
- Sales expertise
Timeline
Merchandise Stocker
Home Depot
01.2019 - 09.2020
Small Business Owner
Chris and Jill Miranda
01.2018 - Current
High School Diploma -
James Campbell High School
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