Jillian Mole
Normal,US
Summary
Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills.
Overview
4
4
years of professional experience
Work History
Concessions Worker
Plainfield Athletic Club
06.2020 - Current
- Performed daily maintenance tasks such as sweeping floors, wiping counters
- Worked collaboratively with other employees to ensure smooth operations during peak hours
- Demonstrated strong organizational and multitasking skills while managing multiple responsibilities simultaneously
- Restocked concession stands with necessary merchandise throughout the day
- Maintained accurate cash handling procedures throughout shift
- Kept track of inventory levels and ordered new stock when needed
Sales Associate
Platos Closet
10.2022 - 03.2023
- Greeted customers warmly and offered assistance
- Kept work area clean, organized and free of clutter at all times
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Tagged new merchandise for sale and updated signs
- Assisted with training new employees on sales procedures
Education
BACHELOR OF SCIENCE (B.S.) - PUBLIC RELATIONS
Illinois State University
Normal, IL05.2027
HIGH SCHOOL DIPLOMA -
Plainfield East High School
Plainfield, IL05.2023
Skills
- Customer Service
- Retail Store Operations
- Professionalism and Courtesy
- Cash handling proficiency
- Reliable and punctual
- Teamwork orientation
Timeline
Sales Associate
Platos Closet
10.2022 - 03.2023
Concessions Worker
Plainfield Athletic Club
06.2020 - Current
HIGH SCHOOL DIPLOMA -
Plainfield East High School
BACHELOR OF SCIENCE (B.S.) - PUBLIC RELATIONS
Illinois State University
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