Jillian Morrison
Louisville,Kentucky
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Quality Engineer/Supervisor
Adient
Shepherdsville, KY
09.2019 - Current
- Contributed to root cause analysis to determine core reason for failures and errors.
- Coordinated with quality control staff to complete inspections.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Supported quality team members during corrective action updates.
- Demonstrated product and quality expertise in product inspections.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
Supervisor
Newcomb Oil Company
Shepherdsville, KY
08.2017 - 09.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Identified individual employee's unique work styles and adapted management methods.
Assistant General Manager
Family Dollar
Shephersville, KY
03.2015 - 05.2016
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Mentored and motivated team members to achieve challenging business goals.
Education
Liberty /high School
Louisville03.2010
Skills
- Attention to Detail
- Quality Assurance
- Time Management
- Critical Thinking
- Team Collaboration
- Performance Motivation
- Safe Work Methods
- Continuous Improvement Projects
- Player Engagement
Timeline
Quality Engineer/Supervisor
Adient
09.2019 - Current
Supervisor
Newcomb Oil Company
08.2017 - 09.2019
Assistant General Manager
Family Dollar
03.2015 - 05.2016
Liberty /high School
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