Jillian Mullins
Euclid,OH
Summary
Detail-focused AML/KYC Analyst known for high productivity and efficient task completion. Possess specialized skills in regulatory compliance, risk assessment, and transaction monitoring. Excel in analytical thinking, problem-solving, and communication, ensuring thorough investigation and clear reporting. Committed to upholding anti-money laundering standards through diligent analysis and keen attention to detail.
Overview
6
6
years of professional experience
Work History
Senior Analyst
AML Rightsource
Highland Hills, OH
03.2022 - Current
- Performed due diligence investigations to verify customers' identity, background, and source of funds.
- Analyzed transaction patterns to identify potential suspicious activities.
- Collaborated with cross-functional teams to resolve compliance-related issues.
- Trained analysts on AML procedures and investigation techniques.
- Oversaw process checks to verify proper completion and correct frequency.
Customer Service Representative
D&S Automotive
Mentor, Ohio
09.2021 - 12.2021
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained accurate records of customer interactions and transactions.
- Managed automotive system and associated software to maintain accuracy of service invoicing.
- Collaborated with team members to improve service efficiency.
Administrative Assistant
Vecmar Corporation
Mentor, Ohio
02.2021 - 09.2021
- Handled incoming calls and directed inquiries to appropriate personnel.
- Maintained office supplies inventory and ordered necessary materials.
- Managed database systems containing customer contact information.
- Conducted research on various topics as requested by management.
Warranty Administrator/Receptionist
Audi Mentor
Mentor, Ohio
05.2019 - 02.2021
- Processed warranty paperwork for accurate documentation, reporting and filing.
- Resubmitted rejected warranty claims and received authorization for write-offs.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and clients with professionalism and courtesy.
Education
Bachelor of Arts - Business Administration
Lake Erie College
Painesville, OH05-2019
Skills
- Due diligence
- Investigation techniques
- Risk assessment
- Transaction monitoring
- Suspicious activity reports
- Money laundering typologies
- Data management
- Team collaboration
- Detail orientation
Timeline
Senior Analyst
AML Rightsource
03.2022 - Current
Customer Service Representative
D&S Automotive
09.2021 - 12.2021
Administrative Assistant
Vecmar Corporation
02.2021 - 09.2021
Warranty Administrator/Receptionist
Audi Mentor
05.2019 - 02.2021
Bachelor of Arts - Business Administration
Lake Erie College