Jillian Neimeyer
Mayer
Summary
Results driven accounting and customer service professional with a strong passion for creating exceptional experiences with clients. Experienced in Strategic thinking, solution based resolution and effective communication.
Overview
9
9
years of professional experience
Work History
Lead Food Service Supervisor
Farmers Co-op Oil Company
06.2025 - Current
- Created weekly meal plans and prepared meals for multiple shifts, ensuring food quality and consistency.
- Prepared and served a variety of food and beverages, maintaining high standards of presentation and food safety.
- Maintained a clean, sanitized kitchen environment and performed heavy cleaning of kitchen equipment and appliances.
- Managed inventory, ordered supplies weekly, and minimized food waste.
- Delivered excellent customer service by greeting customers, taking orders, and resolving concerns efficiently.
- Accurately processed cash and credit transactions using POS systems and balanced register at shift close.
- Supervised and trained new food service staff, communicating expectations and maintaining team efficiency.
- Collaborated with team members and kitchen staff to ensure smooth daily operations and timely food service.
Nanny / Household Manager
Radde Family
10.2024 - 05.2025
- Provided comprehensive childcare for twin four-year-old boys, ensuring safety, well-being, and developmental growth.
- Developed and implemented age-appropriate activities to stimulate cognitive, social, and emotional development.
- Managed daily routines, including meals, naps, and transitions, to promote structure and consistency.
- Prepared organic, homemade meals and snacks tailored to dietary needs and family preferences.
- Maintained a clean and organized home environment, including light housekeeping and playroom management.
- Transported children to school, activities, and appointments, ensuring safety and punctuality.
- Fostered open communication with parents to support collaboration and consistency in care.
- Assisted with early education through tutoring and guided learning activities.
- Demonstrated strong organization, time management, and problem-solving in a fast-paced home setting.
Payroll and Marketing Manager
Roof Ninja Services
04.2024 - 08.2024
- Managed payroll processing for employees and contractors ensuring accuracy and compliance with federal regulations.
- Developed and implemented marketing strategies that increased brand awareness by 30%.
- Streamlined payroll onboarding procedures, reducing processing time by 25%.
- Conducted market research to identify trends and opportunities, leading to a 15% increase in sales.
- Coordinate and plan Manager and Sales meetings and agendas.
- Planned all company events.
- Ordered and designed all marketing materials.
- Created and managed social media accounts and websites.
- Ran and mitigated weekly reports.
- Updated regulations and liabilities under the law.
Senior Advocacy Advisor
Optum
12.2022 - 01.2024
- Assist with client (United Health Group employees) to find solutions for their healthcare coverage needs.
- Set priorities with leadership for team to ensure task completion and performance goals are met.
- Take supervisor calls and assist with finding solutions for underlying issues within department.
- Coordinate work activities with other supervisors, leadership, and departments.
- Provide coaching, feedback, and peer annual performance reviews.
- Coordinate, supervise, and accountable for the daily activities of business support, technical or production team or unit.
- Collaborated with cross-functional teams to develop advocacy strategies for policy change.
Legal Collector
Messerli & Kramer
05.2019 - 03.2020
- Collect consumer payments and litigate payment plans up to 100k/month.
- Cold call consumers.
- Managed accounts receivable collections, achieving a 95% recovery rate within deadlines.
- Conducted negotiations with debtors to establish payment plans and settlements.
- Reviewed legal documents to ensure compliance with collection regulations.
- Maintained accurate records of collection activities and debtor communications.
Accounts Payable Clerk
Allstate Peterbilt Group
01.2019 - 02.2020
- Post 300 payable invoices daily.
- Daily vendor and expense runs, adding up to $500k.
- Answer vendor questions, regarding payment via telephone and email.
- Research discrepancies and provide solutions for problems that may occur.
- Analyze statements and troubleshoot statement issues.
- Manage general Ledger to ensure proper financial balancing.
- Managed end-to-end accounts payable process, ensuring timely and accurate processing of invoices and payments.
- Reconciled vendor statements and resolved discrepancies, improving supplier relations and payment efficiency.
- Assisted in the implementation of an electronic invoicing system.
- Maintained accurate financial records and prepared monthly accounts payable reports for management.
Accounting & Title Associate
Morrie's Automotive Group
05.2018 - 10.2018
- Managed accounts receivable and payable for company at large, ensuring timely invoicing and payments.
- Assisted in the preparation of monthly financial statements and reports, highlighting key variances.
- Reconciled customer accounts, addressing billing inquiries and resolving disputes promptly.
- Performed bank reconciliations and investigated discrepancies to maintain accurate financial records.
- Wrote checks to consumers for the sale of their vehicles through Sell 2 Morrie's.
Accounting Clerk
C.H. Robinson Worldwide
02.2016 - 12.2017
- Reconciled and balanced 147 accounts weekly.
- Collected $500k in past due balances monthly.
- Provided account management and customer skills while maintaining relationships.
- Emailed and built files for customers and sales as needed.
- Conducted detailed reconciliations of general ledger accounts.
- Performed variance analysis to provide insights into financial performance.
- Provided comprehensive financial analysis to identify cost-saving opportunities.
- Maintain and build ongoing relationships with clients.
Education
Bachelor of Arts - Liberal Arts
The Art Institute of Pittsburgh
01.2010
Skills
- Relationship and Team Building
- Time Management
- Collaborative Leadership
- Payroll Management
- Social Media Management
- Legal Document Compliance
- Advocacy Strategy Development
- Marketing Strategy Development
- Electronic Invoicing System Implementation
- Healthcare Coverage Solutions
- Performance Review Administration
- Regulatory Compliance
- Staff leadership
- Staff supervision
Timeline
Lead Food Service Supervisor
Farmers Co-op Oil Company
06.2025 - Current
Nanny / Household Manager
Radde Family
10.2024 - 05.2025
Payroll and Marketing Manager
Roof Ninja Services
04.2024 - 08.2024
Senior Advocacy Advisor
Optum
12.2022 - 01.2024
Legal Collector
Messerli & Kramer
05.2019 - 03.2020
Accounts Payable Clerk
Allstate Peterbilt Group
01.2019 - 02.2020
Accounting & Title Associate
Morrie's Automotive Group
05.2018 - 10.2018
Accounting Clerk
C.H. Robinson Worldwide
02.2016 - 12.2017
Bachelor of Arts - Liberal Arts
The Art Institute of Pittsburgh
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