Jillian Noel
Saint James City
Summary
Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.
Overview
6
6
years of professional experience
Work History
Title Express Specialist
Copart
05.2022 - Current
- Procure title document for vehicles from the Owner's and Lienholder's to complete the title processing and be sold at Copart Auctions
- Work with Insurance Companies to obtain the needed title documents to complete the title processing
- Work claims that require special title processing procedures to complete the title processing
- Train newly hired Employees
- Provide written and verbal communication with Owner's, Lienholder's, State Department of Motor Vehicle Institutions and Insurance Company's regarding total loss insurance claims.
Title Express Processor
Copart
05.2021 - 05.2022
- Procure Title document for vehicles to be sold at Copart Auctions
- Train newly hired Employees
- Assist Team members with the Title procurement procedures and processes.
- Provide written and verbal communication with Owner's, Lienholder's and Insurance Company's regarding total loss insurance claims.
Office Manager/Title Clerk/ Sales
Allen's Truck and Motorsports
08.2019 - 04.2021
- Process all Sales Deals for the dealership and send them into the State
- Write loan applications for customers and submit them to financial institutions
- Write warranty contracts for vehicles purchased
- Managing all aspects of running the office
- Employee interviews, hiring, and scheduling
Office Manager
Allen's Truck and Motorsports
03.2019 - 07.2020
- Create repair quotes and invoices
- Schedule appointments
- Managing all aspects of running the office
- Employee interviews, hiring and scheduling
Education
Associate of Arts - Business
Northwestern Michigan Unversity
Traverse City, MI06-2019
Skills
- 3 years of experience at a Used Car Dealership
- Office Manager
- Car sales
- Title work
- Loan writing
- 3 years of experience in the auto repair field
- 2 years as a Title Express Processor for Copart
- 2 plus years on the Escalation/Special Processing Team
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Quality assurance
- Advanced communication
- Quality assessment
- Coaching and mentoring
- Compliance monitoring
- Teamwork and collaboration
Timeline
Title Express Specialist
Copart
05.2022 - Current
Title Express Processor
Copart
05.2021 - 05.2022
Office Manager/Title Clerk/ Sales
Allen's Truck and Motorsports
08.2019 - 04.2021
Office Manager
Allen's Truck and Motorsports
03.2019 - 07.2020
Associate of Arts - Business
Northwestern Michigan Unversity
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