Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessDevelopmentManager
Jillian Noland

Jillian Noland

Walla Walla,WA

Summary

With a compassionate approach and a solid background in Alzheimer's and dementia care, I excelled at Callahan Court Memory Care by enhancing residents' quality of life. Leveraging skills in emotional support and medication management, I significantly improved client satisfaction. My dedication to patient-focused care and strong communication fosters trust and well-being in caregiving environments.

Completes efficient and well-organized stock replenishment with appealing displays to drive sales. Smoothly locate and palletize desired stock to support timely floor stocking. Driven and team-oriented with good sense of business and customer needs.

Responsible Stocker with excellent blocking, facing and customer service skills coupled with Number years of experience. Fast worker with attention to detail and completeness.

Overview

3
3
years of professional experience

Work History

Shelf Stocker

Sherms Thunderbird
08.2021 - 05.2022
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Answered customer questions and provided detailed product information.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Unloaded arriving product stock and moved to store display areas.
  • Checked and pulled defective or expired products from shelves.
  • Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
  • Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
  • Collaborated with team members to complete daily tasks and achieve store goals.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Assisted in training new employees on store procedures, fostering teamwork and promoting a knowledgeable workforce.
  • Improved overall store appearance by regularly facing products on shelves for easy identification.
  • Demonstrated adaptability by switching between various departments as needed, ensuring all areas remained fully stocked.
  • Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
  • Expedited restocking process during peak hours to maintain a well-stocked sales floor for customers'' convenience.
  • Ensured accurate pricing by routinely updating shelf tags and promotional materials.
  • Contributed to increased sales by ensuring shelves were consistently stocked with appealing product displays.
  • Increased efficiency by participating in regular team meetings to discuss workplace strategies and streamline processes.
  • Participated in inventory audits, contributing to accurate stock counts and minimizing discrepancies.
  • Provided excellent customer service, addressing concerns and facilitating positive interactions on the sales floor.
  • Streamlined stocking process by organizing supplies and materials, enabling quick access and efficient replenishment of merchandise.
  • Facilitated efficient warehouse-to-shelf movement of merchandise, utilizing equipment such as pallet jacks or hand trucks when necessary.
  • Greeted customers and directed to requested products.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Kept work areas neat, clean and free from debris.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Stocked shelves to match planogram images and instructions.
  • Interacted with guests in friendly and knowledgeable way.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Greeted store customers and discussed needs.
  • Followed orders precisely for correct items, sizes and quantities.
  • Safely and securely loaded items to prevent damage during transport.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Recorded daily activities for inventory control.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Managed timely and effective replacement of damaged or missing products.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Prepared and checked outbound shipments for accuracy.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Worked with customers to pack items according to specific desires and requirements.
  • Checked product levels and recommended new purchases.
  • Maintained store assets with effective loss prevention strategies.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Supervised and trained new staff in performing census.
  • Located needed merchandise in inventory using Type software and placed on skids for transport to shelves.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Received new stock and input values into computer system.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Pre-assembled containers to be easily selected by packing associates.
  • Updated manuals to reflect amending of rates, rules or regulations.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Partnered with merchandising team to create and implement profitable pricing strategies.
  • Conducted interviews by following stringent guidelines and confidentiality laws.
  • Compiled reports of cost factors such as labor, production and equipment.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Noted unsafe components inside packages and discussed concerns with supervisors.

Elderly Caregiver

Callahan Court Memory Care
03.2018 - 07.2020
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted disabled clients to support independence and well-being.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
  • Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
  • Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
  • Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
  • Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
  • Provided transportation services for clients to attend medical appointments or engage in community activities safely.
  • Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
  • Promoted independence among elderly clients by teaching them new skills or assisting them in relearning old ones as needed.
  • Facilitated social interactions among senior residents through group activities, events, and outings.
  • Collaborated with healthcare professionals to develop personalized care plans for each client, addressing specific needs and goals.
  • Documented care provided and progress made, ensuring accurate health records.
  • Trained new caregivers, sharing best practices and ensuring high-quality care across team.
  • Organized recreational activities that increased social interaction among residents.
  • Developed personalized care plans in collaboration with healthcare teams to meet unique needs of each resident.
  • Administered medications to ensure timely healthcare for each resident.
  • Enhanced residents' day-to-day experiences by listening to their stories and providing companionship.
  • Enhanced communication with family members, keeping them informed about health and well-being of their loved ones.
  • Fostered sense of community among residents, significantly enhancing their social well-being and satisfaction.
  • Adapted activities to meet varying physical and cognitive abilities of residents, ensuring inclusive participation.
  • Provided emotional support, significantly improving residents' mental health and overall happiness.
  • Implemented dietary modifications for residents with special nutritional needs, promoting better health outcomes.
  • Improved elderly residents' quality of life by providing compassionate daily care and companionship.
  • Conducted regular safety checks of equipment and facilities, preventing potential hazards.
  • Facilitated mobility, aiding residents in moving around to promote physical health.
  • Encouraged residents to engage in physical exercises, contributing to their mobility and physical well-being.
  • Monitored vital signs and reported changes to healthcare professionals, ensuring prompt medical attention.
  • Maintained clean and safe living environments, significantly reducing risk of falls and infections.
  • Assisted with personal care tasks, preserving residents' dignity and promoting independence.
  • Resolved issues and conflicts among residents, fostering harmonious living environment.
  • Coordinated with external healthcare providers to arrange appointments and transportation, ensuring comprehensive care.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Maintained entire family's schedule and organized events.
  • Scheduled daily and weekly care hours for client caseload.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Live-In Caregiver

CDWA
11.2024 - Current
  • Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
  • Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
  • Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
  • Administered medications accurately and timely, ensuring proper dosages for optimum client health.
  • Ensured safety and well-being of clients through rigorous health monitoring and medication administration.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained entire family's schedule and organized events.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded status and duties completed in logbooks for management.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Completed regular check-ins and progress report for each client.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Education

3.8 - Art Education

Roseburg Hugh School
Roseburg, OR
02.2018

Skills

  • Alzheimer's care
  • Bathing assistance
  • Dementia care
  • Grooming assistance
  • Emotional support
  • Physical therapy support
  • Patience and empathy
  • Disability support
  • Chronic illness management
  • Meal preparation
  • Mobility support
  • Housekeeping duties
  • Client transportation
  • Nutrition
  • Hygiene assistance
  • Transfer assistance
  • Toileting assistance
  • Personal care assistance
  • Decision-making
  • Clear communication
  • Bedside care
  • Critical thinking
  • Safety compliance
  • Light housekeeping
  • Housekeeping
  • Medication administration
  • Documentation and recordkeeping
  • Wound care maintenance
  • Personal care worker
  • Household cleaning
  • Medical chart documentation
  • Spreadsheet management
  • Service documentation
  • Progress tracking
  • Personal care aide (PCA)
  • Wound care
  • Emergency response
  • Medication management
  • Injury prevention
  • Personal care worker (PCW)
  • Meeting planning
  • Resident care associate (RCA)
  • Problem identification
  • Database management
  • Client satisfaction
  • Physical stamina
  • Infection control
  • Staff collaboration
  • Diet and nutrition
  • Physical therapy
  • Patient ambulation
  • Caring companionship
  • Needs assessment
  • Communication assistance
  • Relationship building
  • Project planning
  • Teamwork and collaboration
  • Fast learner
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Reliability
  • Vital signs monitoring
  • Excellent communication
  • Attentive to people
  • Active listening
  • Dressing assistance
  • Effective communication
  • Friendly, positive attitude
  • Customer service
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Organizational skills
  • Calm under pressure
  • Organization and time management
  • Problem resolution
  • Verbal communication

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.
  • Supervised team of Number staff members.

Timeline

Live-In Caregiver

CDWA
11.2024 - Current

Shelf Stocker

Sherms Thunderbird
08.2021 - 05.2022

Elderly Caregiver

Callahan Court Memory Care
03.2018 - 07.2020

3.8 - Art Education

Roseburg Hugh School

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Jillian Noland