Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jillian O'Neill

Newtown Square,PA

Summary

Dependable Kennel Technician skillful in handling animals up to 130 pounds. Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments. Well-versed in treatment procedures and welfare management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Kennel Technician

Paoli Vetcare
09.2023 - Current
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Groomed and bathed animals to maintain hygiene and appearance.
  • Administered medications to animals in treatment and documented changes in condition.
  • Restrained animals for examination and treatment.
  • Followed safety protocols for handling animals.

Server

Barnaby's
04.2023 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Children's Hospital Food Service Worker

Sudexo
07.2022 - 10.2022
    • Greeted customers at counter to fulfill requests and answer questions.
    • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
    • Delivered correct food items to rooms according to order documentation.
    • Cleaned and sanitized food preparation and serving areas.
    • Trained and mentored newly hired employees to explain process flow and safety procedures.
    • Responded to customer complaints and inquiries promptly, finding swift resolutions.

Private Nanny

Ellen Carmen
03.2022 - 07.2022
    • Prepared healthy, age-appropriate snacks and meals.
    • Monitored schedules to maintain sleeping, eating, and school schedules for children.
    • Built positive and nurturing environments to support child social and emotional growth.
    • Organized and cleaned home after activities by picking up toys and straightening up play room.
    • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
    • Taught children basic life skills, manners and personal hygiene.

Education

Associate of Applied Science - Computer Programming

Delaware County Community College
Media, PA

Associate of Applied Science - Veterinary Technology

Penn Foster Career School
Scranton, PA
09.2024

Skills

    • Reading Comprehension
    • Medical Assessments
    • Animal Restraining
    • Animal Vaccinations
    • Urgent Care
    • High-Pressure Environments
    • Dietary Needs
    • Treatment Administration
      • Veterinary Care
      • Fur Cutting Techniques
      • Child Advocacy
      • Child Nutrition
      • Critical Thinking
      • Nail Trimming
      • Kennel Recordkeeping

Certification

Restraint for Common Procedures Feline, Canine and Small Animals ~ ACT Online Training

Veterinary Medical Terminology ~ ACT Online Training

Timeline

Kennel Technician

Paoli Vetcare
09.2023 - Current

Server

Barnaby's
04.2023 - 08.2023

Children's Hospital Food Service Worker

Sudexo
07.2022 - 10.2022

Private Nanny

Ellen Carmen
03.2022 - 07.2022

Associate of Applied Science - Computer Programming

Delaware County Community College

Associate of Applied Science - Veterinary Technology

Penn Foster Career School
Jillian O'Neill