Jillian Ortiz
campbell,California
Summary
Dedicated event server with proven skills in customer service, food safety compliance, and efficient food and beverage service. Committed to enhancing guest experiences and ensuring seamless event execution.
Overview
3
3
years of professional experience
Work History
Event Server
Lucky Strike
Cupertino, California
03.2023 - Current
- Delivered food and beverages promptly to guests in a high-volume setting, enhancing guest satisfaction.
- Served food and beverages to guests at events and parties.
- Provided exceptional customer service during events and private parties.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Served orders by picking up and delivering selections from the kitchen.
- Transmitted orders to bar and kitchen staff by recording customer choices on POS system or notepad.
- Collaborated with kitchen staff to maintain optimal food supply levels for seamless service during events.
- Coordinated transportation of prepared food items from kitchen to serving areas, ensuring timely availability for guests.
- Assisted in setting up banquet tables and chairs for events.
- Followed health and safety guidelines while handling food and drinks.
Education
High School Diploma -
Westmont High
San Jose, CA06-1996
Skills
- Event coordination
- Event safety management
- Food and beverage service
- POS system operation
- Customer relationship management
- Customer service
Timeline
Event Server
Lucky Strike
03.2023 - Current
High School Diploma -
Westmont High