Jillian Parks
Columbia,GA
Summary
I am a hardworking and dedicated employee. I am also very detail-oriented and I have excellent time management skills. Working at my previous job I was a customer-focused employee with a solid understanding of retail dynamics and customer service standards. I am experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations, as well as being committed to executing sales, service, and customer experience initiatives driving strong sales. Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
2
2
years of professional experience
Work History
Inside Sales Associate
Southcorp Group
07.2022 - Current
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
- Researched and identified possible new accounts for sales development.
- Teamed with partners to close deals for sales development.
- Identified consumer interests and key market identifies for new accounts.
- Assisted with creating scripts and responses for consumer interaction.
- Queried database for prospects within possible assignment territories.
- Developed working relationships with partners to merge and exchange consumer information and marketing data.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
Sales Associate
Fitzgerald Farms
06.2021 - 07.2022
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Answered incoming telephone calls to provide store, products and services information.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Manged social media accounts to promote the company
- Set up Shopify system to improve up transactions
Education
High School Diploma -
Hardaway High School
Columbus, GA05.2022
Skills
- Verbal and Written Communication
- Order Processing
- Stockroom Upkeep
- Problem-Solving
- Time Management
- Customer Service
- Teamwork and Collaboration
- Product Sales
- Retail Merchandising Expertise
- Strategic Planning
- Documentation and Recordkeeping
- Analytical Problem Solver
- Bookkeeping Software
- Records Filing
- Data Entry
- Interpersonal Communication Skills
- Project Development
- Social Media Platforms
- Cash Register Operations
- New Business Development
- Product and Service Sales
- Business Transactions
Timeline
Inside Sales Associate
Southcorp Group
07.2022 - Current
Sales Associate
Fitzgerald Farms
06.2021 - 07.2022
High School Diploma -
Hardaway High School
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