JILLIAN POLLIDORE

• Streamlined billing processes by implementing efficient organizational systems and reducing errors.
• Increased customer satisfaction by addressing and resolving billing discrepancies in a timely manner.
• Enhanced interdepartmental communication, fostering better collaboration between the sales and finance teams.
• Maintained up-to-date knowledge of state regulations to ensure compliance in all automotive transactions.
• Managed high volume of paperwork, ensuring accuracy and timeliness in processing vehicle registrations and title transfers.
• Worked with multiple departments to check proper billing information.

• Enhanced production efficiency by streamlining processes and implementing organizational improvements.
• Reduced production errors through close attention to detail and thorough quality control checks.
• Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
• Maintained a safe and clean work environment, contributing to overall team productivity.
• Oversaw calendar to assist in coordinating daily production schedule, managing shifts and adequate coverage.
• Enhanced film production quality by managing equipment, props, and sets in a timely manner.
• Streamlined communication between departments, ensuring smooth operations during shoots.
• Assisted directors with shot planning and execution, resulting in efficient shooting schedules.
• Coordinated talent scheduling and transportation, ensuring punctual arrival on set.
• Secured permits and managed logistics for offsite shooting locations, enabling seamless production processes.
• Supported post-production teams by organizing footage and logging detailed notes for editing purposes.
• Organized catering services for on-set meals, ensuring timely delivery of food to accommodate busy shooting schedules.

• Enhanced customer satisfaction by providing personalized consultations and tailored vehicle recommendations.
• Increased dealership revenue through consistent sales performance and building long-term client relationships.
• Streamlined the car buying process for customers by efficiently managing paperwork and collaborating with finance teams.
• Managed assigned leads effectively, maintaining organized records of client interactions for future reference.
• Assisted clients in arranging test drives for desired vehicles while emphasizing safety precautions during the experience.
• Stayed up-to-date with industry trends, ensuring comprehensive knowledge of various automobile models and features.
• Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
• Collaborated with marketing team to develop effective promotional campaigns that attracted new customers to the dealership.
• Conducted thorough vehicle walkarounds, highlighting key features to potential buyers and demonstrating value.
• Built rapport with clients through active listening, understanding their needs, and guiding them towards the most suitable vehicles.
• Participated in ongoing training programs for professional development and staying current on automotive advancements.
• Implemented strategic negotiation techniques, resulting in mutually beneficial agreements between dealership and clients.
• Utilized CRM software to manage client information efficiently, streamlining the sales process from initial contact to final sale.
• Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.

• Enhanced attendee experience by meticulously planning and executing event logistics.
• Streamlined registration processes for increased efficiency and reduced waiting times.
• Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
• Conducted post-event analysis, identifying areas of improvement for future events.
• Oversaw volunteer recruitment and training efforts, building a dedicated team of individuals committed to supporting successful events.
• Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
• Managed event logistics and operations.
• Consulted with customers to determine objectives and requirements for events.
• Hired, trained and supervised volunteers and support staff required for events.
• Developed post-event reports to determine effectiveness of each event.
• Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
• Oversaw event registration process by collecting and tracking attendee information.
• Utilized social media to promote events and increase attendance.
• Coordinated transportation and parking arrangements for featured talent.
• Come up with ideas on how to get writers to the New York Times Bestsellers list.
• Get with the talent's manager to come up with different ideas of event and meet and greets fo the talent can engage with the public.

• Improved sales performance by implementing effective marketing strategies and organizing promotional events.
• Increased customer satisfaction rates by providing excellent service and addressing client concerns promptly.
• Enhanced used car inventory management, streamlining processes for vehicle acquisition and disposal.
• Expanded dealership''s market share through targeted outreach to local businesses and community organizations.
• Conducted regular staff training sessions focused on product knowledge and customer service techniques, resulting in improved employee performance.
• Maximized showroom utilization, employing strategic merchandising techniques to showcase top-selling models effectively.
• Assisted in developing an online presence for the dealership, increasing visibility among potential clients searching for used cars online.
• Collaborated with the sales team to achieve monthly revenue goals consistently.
• Supported the general manager in daily operations while managing multiple aspects of the dealership''s business simultaneously.
• Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
• Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.

• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Improved operational efficiency by streamlining processes and implementing cost-saving measures.
• Developed and maintained relationships with customers and suppliers through account development.
• Analyzed market trends and competitor activities to create competitive advantages.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

• Increased client bookings by establishing strong relationships with talent agencies and venues.
• Streamlined booking processes for increased efficiency and reduced turnaround time.
• Negotiated competitive rates for clients, securing cost-effective contracts and maximizing profits.
• Expanded the agency''s roster by consistently scouting new talent and identifying potential partnership opportunities.
• Developed customized marketing strategies to promote artists, resulting in increased brand visibility.
• Organized detailed travel itineraries for clients, ensuring smooth arrangements for performances and events.
• Secured high-profile clients by implementing effective talent scouting and relationship-building strategies.
• Built a diverse roster of talent by attending industry events and proactively seeking out emerging artists.
• Managed client schedules and coordinated auditions, callbacks, and bookings with efficiency and attention to detail.
• Assisted clients in building professional portfolios through coordination of headshots, resumes, demo reels, and other essential materials.

• Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
• Enhanced customer satisfaction through prompt and efficient handling of inquiries, resolving issues, and providing exceptional service.
• Contributed to the achievement of leasing goals by delivering high-quality presentations and conducting informative property tours for prospective tenants.
• Boosted team performance by sharing product knowledge, sales techniques, and best practices during team meetings and training sessions.
• Developed new business opportunities by networking within the community, participating in industry events, and cultivating referral sources.
• Maintained comprehensive knowledge of available inventory, pricing, promotions, and market trends to provide accurate information to clients.
• Collaborated with marketing teams on promotional campaigns targeting potential customers for increased lead generation and conversion rates.
• Demonstrated products and specific features at customer locations and special events.
• Prepared pricing agreements and contracts to close sales.
• Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
• Monitored competitor activities and innovations to stay ahead and proactively adjusted strategies.
• Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
• Drove new business by acquiring new clients and expanding new and existing relationships.

NOTE: Was awarded Honda President Award 2 years back to back for Customer Service and for being a Top Salesperson

• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
• Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
• Built relationships with customers and community to establish long-term business growth.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.