Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jillian Richards

Brockton,MA

Summary

I am a dedicated Personal Care Assistant with a proven track record. Adept in providing emotional support and grooming care assistance. Skilled in medication management and building strong client relationships, I significantly enhance patient well-being. My compassionate approach and efficiency in household organization underscore my commitment to quality care and client satisfaction.

My specialty is assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility's I keep house by making beds, doing laundry, washing dishes, medication management, daily hygiene and preparing meals. I advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities. I take pride in ensuring my clients satisfaction by listening and adhering to any and all medical and/or health concerns they express on a day to day basis.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Joska
01.2021 - 11.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
  • Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
  • Monitored and assisted residents through individual service plans.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
  • Assisted patients with self-administered medications.
  • Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
  • Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
  • Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Assisted with daily living activities, running errands, and household chores.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Crew Team Member

Edible Arrangements
05.2022 - 08.2024
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Used proper techniques to prepare food and ingredients.
  • Increased overall efficiency by promptly restocking supplies as required during shifts.
  • Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
  • Became familiar with products to answer questions and make suggestions.
  • Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Documented customer orders and conveyed special requests to kitchen staff.

Personal Care Assistant

Humble Incorporated
03.2014 - 06.2020
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
  • Monitored and assisted residents through individual service plans.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.

Housekeeper

Marian Manor
07.2016 - 11.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Education

GED -

Brockton High School
Brockton, MA
05-2002

Skills

  • Grooming Care Assistance
  • Emotional support
  • Personal hygiene assistance
  • Housekeeping tasks
  • Compassionate caregiving
  • Compassionate patient care
  • CPR certified
  • Meal preparation
  • Direct patient care
  • Medication administration
  • Household tasks
  • Patient assessments
  • Stress management
  • Client rapport
  • Medication management
  • Nutrition monitoring
  • Client relationship management
  • Household organization
  • Cooking and meal preparation
  • Toileting assistance
  • First aid and safety
  • Elderly care
  • HIPAA compliance
  • Medical record-keeping

Certification

  • Osha
  • Cpr

Timeline

Crew Team Member

Edible Arrangements
05.2022 - 08.2024

Personal Care Assistant

Joska
01.2021 - 11.2024

Housekeeper

Marian Manor
07.2016 - 11.2019

Personal Care Assistant

Humble Incorporated
03.2014 - 06.2020

GED -

Brockton High School

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