Jillian Kirk
Chicago,IL
Summary
Registered Nurse with 6+ years of clinical experience spanning case management, hospice, acute care, neuroscience, trauma, and behavioral health. Experienced in population health management, care coordination, utilization of claims and clinical data, interdisciplinary collaboration, and improving quality outcomes for medically complex populations. Skilled at identifying care gaps, developing individualized care plans, reducing barriers to care, and partnering with providers and multidisciplinary teams to improve patient outcomes within value-based care environments. Recognized for strong clinical judgment, relationship building, and the ability to translate clinical insights into measurable performance improvements.
Overview
1
1
Certification
12
12
years of professional experience
Work History
RN Case Manager
CVS/Aetna
Chicago, IL
12.2025 - Current
- Manage a population of members with complex medical, behavioral, and psychosocial needs, delivering comprehensive case management to improve quality outcomes, reduce care gaps, and support value-based care initiatives.
- Perform holistic clinical assessments utilizing evidence-based tools, claims data, health records, and multiple information sources to identify chronic conditions, risk factors, and opportunities for early intervention.
- Develop individualized, data-informed care plans designed to improve health outcomes, increase member engagement, and reduce avoidable healthcare utilization.
- Apply clinical judgment to address social determinants of health, treatment barriers, and psychosocial factors impacting adherence and long-term wellness.
- Partner with primary care providers, specialists, social workers, behavioral health professionals, and community resources to coordinate integrated, patient-centered care.
- Utilize motivational interviewing techniques to promote preventive care, chronic disease self-management, and informed healthcare decision-making.
- Review clinical information to identify care gaps, coordinate referrals, and support quality improvement initiatives across member populations.
- Present complex cases during interdisciplinary case conferences, collaborating with cross-functional teams to develop coordinated care strategies.
- Maintain accurate documentation while ensuring compliance with CMS guidelines, regulatory requirements, and organizational case management standards.
RN Case Manager
Sanctuary Hospice
Chicago, IL
08.2020 - Current
- Coordinate interdisciplinary care for patients with complex medical needs while collaborating with physicians, social workers, therapists, and community partners to deliver high-quality, patient-centered care.
- Conduct comprehensive assessments, develop individualized care plans, and monitor patient progress to ensure care aligns with evolving clinical goals.
- Evaluate patient needs, identify barriers to care, and coordinate appropriate interventions to improve quality of life and patient satisfaction.
- Perform ongoing chart audits and documentation reviews to ensure regulatory compliance, quality standards, and accurate clinical documentation.
- Facilitate communication among interdisciplinary teams to improve care coordination, continuity of care, and treatment outcomes.
- Support quality improvement initiatives through clinical documentation, care plan reviews, and adherence to organizational policies.
Registered Nurse Neuro/Comprehensive Stroke Unit
University of Chicago Medicine
Chicago, IL
09.2022 - 11.2024
- Delivered evidence-based nursing care for patients with acute neurological disorders, stroke, and seizure conditions in a high-acuity academic medical center.
- Performed comprehensive assessments, monitored neurological status, and collaborated with multidisciplinary teams to coordinate treatment plans.
- Participated in discharge planning, patient education, and interdisciplinary rounds to promote safe transitions of care.
- Maintained accurate clinical documentation and contributed to quality and patient safety initiatives.
Registered Nurse Post Surgical Trauma (Med-Surg)
University of Chicago Medicine
Chicago, IL
12.2021 - 09.2022
- Managed post-operative and medically complex patients while collaborating with physicians, therapists, and case managers to coordinate comprehensive care.
- Developed individualized care plans, monitored patient progress, and educated patients on treatment plans and discharge planning.
- Applied evidence-based nursing practices to improve patient outcomes while maintaining quality and safety standards.
Project Manager
Competitive Piping Systems (CBOT)
Chicago, IL
09.2014 - 07.2018
- Managed multiple construction projects while coordinating cross-functional stakeholders, scheduling, contract administration, budgeting, and project documentation.
- Oversaw project timelines, resource planning, and operational workflows while ensuring successful project completion and client satisfaction.
Education
DNP-FNP -
University of Illinois Chicago
Chicago, IL01-2030
RN to BSN -
Chamberlain University
Chicago, IL08-2021
A.A.S. Nursing ADN -
Morton College
Cicero, IL05-2020
Skills
- Population Health
- Value-Based Care
- Care Management
- Case Management
- Quality Improvement
- Care Coordination
- Risk Stratification
- Chronic Disease Management
- Medicare
- Clinical Assessments
- Care Gap Closure
- Provider Collaboration
- Interdisciplinary Teams
- Motivational Interviewing
- Social Determinants of Health
- Performance Metrics
- Utilization Management
- Clinical Documentation
- Regulatory Compliance
- Electronic Medical Records (EMR)
Certification
BSN, Registered Nurse, ACLS & BLS Credentialed from the American Heart Association, AMET Certified Nurse Injector Certification
Timeline
RN Case Manager
CVS/Aetna
12.2025 - Current
Registered Nurse Neuro/Comprehensive Stroke Unit
University of Chicago Medicine
09.2022 - 11.2024
Registered Nurse Post Surgical Trauma (Med-Surg)
University of Chicago Medicine
12.2021 - 09.2022
RN Case Manager
Sanctuary Hospice
08.2020 - Current
Project Manager
Competitive Piping Systems (CBOT)
09.2014 - 07.2018
DNP-FNP -
University of Illinois Chicago
RN to BSN -
Chamberlain University
A.A.S. Nursing ADN -
Morton College