Jillian Romero
Turlock,CA
Summary
Versatile and results-oriented professional with extensive experience in office management and customer service, notably at Patrick Romero Agriculture Consultants. Excelled in maintaining confidentiality, enhancing client satisfaction, and managing financial records. Demonstrated exceptional organizational skills and a commitment to fostering positive relationships, achieving significant improvements in operational efficiency.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
18
18
years of professional experience
Work History
Office Manager
Patrick Romero Agriculture Consultants
01.2016 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets for up to 4 different companies at a time. Completed Bi-monthly payroll for 3 different entities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Sent out weekly scouting reports, wrote recommendations, filed monthly reports with county, priced out products with multiple chemical companies and provided satellite imagery for each field monthly.
Behavior Technician
Behavior Management Foundation
01.2018 - 04.2020
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
Assistant Manager
Robert's Hallmark
05.2009 - 05.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Barista
Starbucks
07.2006 - 06.2008
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Used POS system to accurately enter orders and process payments.
Education
High School Diploma -
Turlock High School
Turlock, CASkills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Behavior Technician
Behavior Management Foundation
01.2018 - 04.2020
Office Manager
Patrick Romero Agriculture Consultants
01.2016 - Current
Assistant Manager
Robert's Hallmark
05.2009 - 05.2017
Barista
Starbucks
07.2006 - 06.2008
High School Diploma -
Turlock High School