Alexis Santiago
Summary
Motivated Houseman with 14 years of employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials. Organized Hotel Houseman possessing in-depth knowledge of cleaning chemicals and proper applications. Well-versed in job-related equipment operations. Detail-oriented and meticulous individual with 14 years of experience cleaning vacant and used rooms, managing guest supplies and maintaining housekeeping cart.
Overview
9
9
years of professional experience
Work History
Hotel Houseman
Highgate Hotels
03.2016 - Current
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Changed bed linens and collected soiled linens for cleaning.
- Handled requests for extra linens, toiletries and other supplies.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Polished fixtures to achieve professional shine and appearance.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Hotel Houseman ( Substitute)
Grand Hyatt Hotel
07.2015 - 03.2016
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Handled requests for extra linens, toiletries and other supplies.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Education
GED -
Richmond Terrace Prep- University of The State of
New York, NY10.1996
Skills
- Odor control methods
- Teamwork abilities
- Professional and Courteous
- Building Maintenance
- Rug and Carpet Cleaning
- Multitasking and Prioritizing
Timeline
Hotel Houseman
Highgate Hotels
03.2016 - Current
Hotel Houseman ( Substitute)
Grand Hyatt Hotel
07.2015 - 03.2016
GED -
Richmond Terrace Prep- University of The State of