Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jillian Schultz

Somerville,MA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

While I have found my career in the automotive industry fulfilling, I am focused on transitioning to more meaningful, mission-driven work. Simply, I would like to help people and make positive, impactful differences in others lives.

Overview

13
years of professional experience

Work History

Critz Auto Group: BMW
Savannah, GA

Sales Manager
11.2023 - 10.2025

Job overview

  • Lead and coach a team of Client Advisors, ensuring adherence to a structured, customer-focused sales process.
  • Make high-impact decisions daily regarding profitability, staffing, and customer concerns.
  • Manage new vehicle inventory with attention to sales targets and market demand.
  • Handle vehicle trade appraisals and negotiate acquisitions.
  • Delegate outbound client outreach to increase showroom traffic.
  • Provide leadership through structure, motivation, and team engagement.

Critz Auto Group: BMW
Savannah, GA

Finance Manager
08.2019 - 11.2023

Job overview

  • Implemented a new finance process that doubled gross profit in the first year; maintained 5% YOY growth.
  • Managed credit applications and maintained close lender relationships to maximize approvals.
  • Prepared and presented all legal and protection plan documents to clients with full transparency.
  • Conducted monthly performance reviews with Client Advisors to identify growth opportunities.

Critz Auto Group: BMW
Savannah, GA

Client Advisor
11.2017 - 08.2019

Job overview

  • Delivered personalized, high-end sales experiences aligned with BMW’s brand standards.
  • Maintained strong, ongoing client relationships with tailored follow-ups post-sale.
  • Contributed to dealership marketing efforts through social media content and photography.
  • Consistently ranked as a top performer in sales volume and client satisfaction.

Lia Auto Group: Volkswagen
Enfield, CT

Sales Consultant
08.2015 - 08.2017

Job overview

  • Engaged clients with an enthusiastic and informative approach to the Volkswagen lineup.
  • Navigated customers through the complete sales process from consultation to delivery.
  • Developed long-term client loyalty through consistent follow-up and referral cultivation.

Walt Disney World: Animal Kingdom
Orlando, FL

Relief Coordinator, Merchandise
04.2013 - 03.2015

Job overview

  • Managed daily operations and logistics for over 20 employees per shift.
  • Resolved guest concerns with professionalism while ensuring magical guest experiences.
  • Trained team members across multiple functions including merchandising and guest services.
  • Handled daily financials and deposit reconciliations with accuracy and efficiency.
  • Served on the park’s safety team with a focus on guest and employee welfare.

Education

Valencia College
Kissimmee

Associate of Science from Business Administration: Management & Marketing
05-2015

University Overview

Skills

  • Data analysis and sales forecasting (Excel proficiency)
  • Exceptional interpersonal communication and rapport-building
  • Team leadership and staff development
  • Client relationship management
  • Negotiation techniques
  • Market analysis

Timeline

Sales Manager
Critz Auto Group: BMW
11.2023 - 10.2025
Finance Manager
Critz Auto Group: BMW
08.2019 - 11.2023
Client Advisor
Critz Auto Group: BMW
11.2017 - 08.2019
Sales Consultant
Lia Auto Group: Volkswagen
08.2015 - 08.2017
Relief Coordinator, Merchandise
Walt Disney World: Animal Kingdom
04.2013 - 03.2015
Valencia College
Associate of Science from Business Administration: Management & Marketing
Jillian Schultz