Jillian Schultz
Savannah,GA
Summary
Experienced automotive sales and finance leader with a proven track record in building high-performing teams, optimizing sales processes, and delivering exceptional client experiences. Known for balancing professionalism with an approachable, high-energy leadership style. Skilled in negotiation, inventory strategy, and CRM tools to drive performance and profitability.
Overview
13
13
years of professional experience
Work History
Sales Manager
Critz Auto Group: BMW
Savannah, GA
11.2023 - 10.2025
- Lead and coach a team of Client Advisors, ensuring adherence to a structured, customer-focused sales process.
- Make high-impact decisions daily regarding profitability, staffing, and customer concerns.
- Manage new vehicle inventory with attention to sales targets and market demand.
- Handle vehicle trade appraisals and negotiate acquisitions.
- Delegate outbound client outreach to increase showroom traffic.
- Provide leadership through structure, motivation, and team engagement.
Finance Manager
Critz Auto Group: BMW
Savannah, GA
08.2019 - 11.2023
- Implemented a new finance process that doubled gross profit in the first year; maintained 5% YOY growth.
- Managed credit applications and maintained close lender relationships to maximize approvals.
- Prepared and presented all legal and protection plan documents to clients with full transparency.
- Conducted monthly performance reviews with Client Advisors to identify growth opportunities.
Client Advisor
Critz Auto Group: BMW
Savannah, GA
11.2017 - 08.2019
- Delivered personalized, high-end sales experiences aligned with BMW’s brand standards.
- Maintained strong, ongoing client relationships with tailored follow-ups post-sale.
- Contributed to dealership marketing efforts through social media content and photography.
- Consistently ranked as a top performer in sales volume and client satisfaction.
Sales Consultant
Lia Auto Group: Volkswagen
Enfield, CT
08.2015 - 08.2017
- Engaged clients with an enthusiastic and informative approach to the Volkswagen lineup.
- Navigated customers through the complete sales process from consultation to delivery.
- Developed long-term client loyalty through consistent follow-up and referral cultivation.
Relief Coordinator, Merchandise
Walt Disney World: Animal Kingdom
Orlando, FL
04.2013 - 03.2015
- Managed daily operations and logistics for over 20 employees per shift.
- Resolved guest concerns with professionalism while ensuring magical guest experiences.
- Trained team members across multiple functions including merchandising and guest services.
- Handled daily financials and deposit reconciliations with accuracy and efficiency.
- Served on the park’s safety team with a focus on guest and employee welfare.
Education
Associate of Science - Business Administration: Management & Marketing
Valencia College
Kissimmee05-2015
Skills
- Data analysis and sales forecasting (Excel proficiency)
- Exceptional interpersonal communication and rapport-building
- Team leadership and staff development
- Client relationship management
- Negotiation techniques
- Market analysis
Timeline
Sales Manager
Critz Auto Group: BMW
11.2023 - 10.2025
Finance Manager
Critz Auto Group: BMW
08.2019 - 11.2023
Client Advisor
Critz Auto Group: BMW
11.2017 - 08.2019
Sales Consultant
Lia Auto Group: Volkswagen
08.2015 - 08.2017
Relief Coordinator, Merchandise
Walt Disney World: Animal Kingdom
04.2013 - 03.2015
Associate of Science - Business Administration: Management & Marketing
Valencia College