Jillian Seymour
Snohomish,WA
Summary
I am seeking the receptionist position at Chique Salon and Spa. I have worked in customer service for 3+ years and am reliable. I handle stressful situations well, and I'm a fast learner. I work well in a team situation, as well as on my own. I am outgoing, talkative, and positive.
Overview
3
3
years of professional experience
Work History
Barista
The Milkhouse Coffee Co.
02.2023 - Current
- Interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Lead/ PIC- Would take care of inventory and orders for supplies.
Host
Hops N Drops
07.2021 - 03.2023
- Handled high-pressure situations comfortably, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
Medical Assistant
Lake Stevens Ankle and Foot Clinic
04.2022 - 09.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained the client's medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed medical records management, including filing, organizing, and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Education
Associate of Arts - Education
Everett Community College
Everett, WA06.2025
High School Diploma -
Snohomish High School
Snohomish06.2023
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Adaptive and creative
- Inventory Management
- Time Management
- Problem-Solving
- Flexible Schedule
Timeline
Barista
The Milkhouse Coffee Co.
02.2023 - Current
Medical Assistant
Lake Stevens Ankle and Foot Clinic
04.2022 - 09.2022
Host
Hops N Drops
07.2021 - 03.2023
Associate of Arts - Education
Everett Community College
High School Diploma -
Snohomish High School
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