Jillian Sims

• Followed food safety guidelines to maintain high health standards.
• Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
• Greeted guests pleasantly and answered menu questions.
• Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
• Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

• Learned all required tasks quickly to maximize performance.

• Collaborated with team members to optimize productivity during peak hours.

• Maintained a clean and sanitary workspace, adhering to health department standards for food safety.

• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Operated register to process payments and collect cash payment for order totals.
• Worked different stations to provide optimal coverage and meet production goals.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Assisted with inventory counts and stocking of merchandise.
• Trained new team members by relaying information on company procedures and safety requirements.